VoiceBase speech analytics results for Amazon Connect are delivered back into the customer's Amazon S3 bucket. This means your speech analytics data is no lo...
VoiceBase speech analytics results for Amazon Connect are delivered back into the customer's Amazon S3 bucket. This means your speech analytics data is no lo...
As anyone with an iota of business nous will tell you, getting the right technology in place is only part of the puzzle. The technology is important, yes –
Try these specific strategies to become a super connector and beat networking jitters.
Digital platform-based firms have emerged as some of the most profitable businesses in years, but how can your business benefit from it?
Amazon Web Services has made an acquisition to continue building out the services that it offers around and on its cloud storage platform. It has bought..
According to an interesting study by Forrester Research, many businesses fail to communicate in a way that enhances and solidifies the business-customer relationship. The same can be said for some ... Read more
In my profession if everyone isn't on the "same page" with this answer, then achieving technology integration through collaboration is difficult next to impossible. With this being my first blog...
Marvell, a global industry leader in IoT applications, in-home content delivery, cloud infrastructure, and digital entertainment, introduces the world’s first highly-integrated and scalable cloud…
Use cases and capabilities for speech technology applications are expanding rapidly. Worker expectations and behaviors need to evolve with the new technology.
Many companies do not have the Supply Chain End to End visibility needed to efficiently run their businesses in the Digital World!
Speech technology applications are an up-and-coming enterprise technology, but it can be difficult to justify investing in it as a business application. Our expert explains how to build a business case for speech technology in your organization.
Do you run an IT or professional services business and dream of a PSA system that makes your life easier, not harder? Harmony PSA + BlueSnap can make it happen.
The fact that only 4% of unsatisfied customers ever speak up means that a lack of customer complaints doesn’t necessarily prove you are providing outstanding service.