At DreamMaker Bath & Kitchen, we respect the customer and their property to ensure they're safe and secure. Finding someone you can trust to renovate your ho...
At DreamMaker Bath & Kitchen, we respect the customer and their property to ensure they're safe and secure. Finding someone you can trust to renovate your ho...
As business owners, top remodelers use key financial, accounting and marketing metrics to monitor the health of their firms. The accuracy and timeliness of those metrics correlate directly to the quality of an owner’s decision making. Better data leads to better decisions and ultimately to a bigger bottom line. Over the past decade, the importance…
Digging into the key concepts of measuring customer satisfaction via a Customer Satisfaction Score.
If you aim to find the balance between customer satisfaction and profitability, I suggest you start with studying customer segmentation.
There’s a direct link between employee satisfaction and customer satisfaction. How can you use this to your advantage?
Customer satisfaction is one of the most important metrics you can track when growing your business....
How to optimize your Website Search Form to Level up Customer Satisfaction? The answer lies in the question itself but most won't understand hence article.
In today’s competitive business world, it’s extremely important to focus on customer satisfaction. Businesses can no longer sell a product...
Most business owners think selling their business is a sprint. The reality is it takes a long time to sell a company
Measuring customer satisfaction can show you where your business is getting it right and where you are not meeting people's expectations.
Every home cleaning company owner must grapple with how to price their services. Do you choose a number that’s a few dollars less than the competition’s? Pick one that covers your costs plus a random percentage? Should you just go with your gut or pick a price out of thin air? Learn the three strategies that most commonly serve as the jumping-off point for pricing.
To measure customer satisfaction, you must collect and analyze quantitative and qualitative data from a wide variety of sources.
Do you realize how closely queue management and customer satisfaction are related? Proper queue management leads to higher employee & customer satisfaction.
Andrew Blackmon of The Black Tux shares how the company is using machine-learning models to streamline the fitting process.
So many companies focus on satisfaction as a key goal, yet it’s a poor indicator for future revenue growth from a client and even retention
Yes, the customer should be put first in just about everything, but your team's cohesion is just as important.
The impact of customer satisfaction on a business, key drivers of and 3 metrics to measure satisfaction, and 4 principles for improving customer satisfaction--all in 1 infographic.
See VoiceNations latest Blog post on "Why Customer Satisfaction is Important". VoiceNation is a Live Answering Service for your Business!
There are hundreds of car insurance companies, but 10 of them have the largest corner on the market.