Results for Customer Support

Social media active brands are developing a very bad reputation for their non-existent customer service. Let’s take a look at the data and find out why...

When you sell your product to a customer, you want them to feel confident in their purchase and come back…

Find out what you need to know about customer service from payment processors. Learn what to look for to avoid problems and keep your business growing.

In this guide, we provide tools and frameworks to structure your customer support organization based on we've learned from our experiences at Zendesk.

Still wondering if it’s worth investing in your customer support agents training? Discover how Customer Support Training can transform your business!

If you are looking for a high-quality enterprise service desk and IT asset management platform, we recommend that you look into Samanage, a very popular solution of this type. It ...

If you're running a new business, it's important to embody these customer service tips to get ahead.

I am always baffled by companies that take the time to create an amazing new product, but forget people are going to use the product. What do I mean by this? A lot of great ideas get discarded…

Customer support is vital to the success of a budding startup. But do you really have to spend and arm and a leg to get it right?

If you really want to create a customer-centric marketing strategy, start by including your customer support team in that strategy.