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You’ll Never Have Enough Account Managers, so Invest in Community
There are a lot of companies that make great tools. If your tool is great, your marketing is slick and your call-to-action is amazing, you’ll convince people to sign up. Once you have them, how do you keep them?
The funny thing is that, if your tool sounds amazing and your marketing is convincing, you may have your customers expecting a miracle: a tool that requires no effort whatsoever on their part. When that doesn’t happen, they won’t blame themselves. They’ll blame you. You let them down.
The big challenge isn’t getting them to sign up, it’s ensuring they use…
The measures of a manager
The question — “How do you measure your own success?” — is deceptively simple, but it seems to rattle most managers.
The Pros and Cons of Robot Managers
How would you feel working for a robot? Although the idea may sound far-fetched, not least because the automation of jobs is usually discussed vis-à-vis unskilled labor rather than management-level positions, it is actually more feasible than most people think. Consider some of the main tasks of managers: e.g., using data to evaluate problems, making better decisions than the team, monitoring team members’ performance, setting relevant…
10 Signs Your Boss Is a Great Manager (and You Shouldn't Leave Your Job)
For starters, how is your boss's listening skills?
The 5 Truths of Leadership That Every Manager Must Know
Being a leader means developing your employees for their benefit and the benefit of your company.
The Benefits Of Hiring A Virtual Social Media Manager by @CarolCLawrence
by Carol Lawrence As your business begins to grow and you become busier than ever you need to be able to hire out the tasks that are critical to the growth
3 Ways To Become A Strategic Project Manager
By Dave Wakeman<br>You don’t have to be a great philosopher to understand that our business environment has changed tremendously over the last few years. One result of all this change is that o
The Surprising Character Trait That Managers Say Will Guarantee You a Promotion
7 Things New Managers Should Do In the First 6 Months
New managers are often placed in their roles without much - if any - onboarding. Now what? Here are 7 things new managers should do in the first 6 months.
Why Accounting Pros Need a Really Strong Brand
Why Accounting Pros Need a Really Strong Brand - It's highly saturated industry. Standout and be memorable.
Why Accounting Should Get First Dibs On Enterprise Content Management
While an enterprise content management solution benefits your entire organization, learn why accounting should take priority in the implementation.
Why project managers should have a product manager perspective
Project success, user acceptance, and career advancement are some potential benefits of adopting a product management outlook when you manage a project.
Account service as we knew it doesn’t cut it anymore
Account leaders that drive both creativity and effectiveness are the key to unlocking brand transformation.
The many hats of a community manager
On any given day, community managers must jump from creating content to smoothing over customer problems to translating messages from the C-suite. Do you have what it takes?
Why CEOs are Reluctant to Invest in Emerging Tec
According to our research into the future of the professional services industry, only 16% of CEOs expect to invest in emerging technology compared with 51% o...
5 Things Boomer Employees With Millennial Managers Should Never Do
You may be older and wiser, but that kid is still your boss and there are certain generational behaviors that won't go well in today's workplace.
Amp Up Your Self-Service Online Community with Knowledge Management
Online communities can have real benefits for companies, provided that they invest in the knowledge management that powers them.
7 Community Manager Fails and What You Can Learn
You can’t leave your online communities unmanaged. Focus on quality and hire the right community manager, just like you do with every other position.
5 Essential Steps to Develop Your Team
When I first became a manager, I really struggled with figuring out the best way to develop my team. Here's what I've learned over the years.
Account Manager vs Project Manager: Who Should You Hire?
Account manager vs project manager – which one should you hire? This article will break down the divide between account management and project management, and help you choose the right role for…
