Northwestern University
Coral Gables, FL:
Wondering How Customers Feel about Your Brand?
A new algorithm tracks people’s perception in real time via Twitter.
Discover How to Make your customer Feel Important Dave Negri 257
Discover How to make your customers feel Important should be number one on top of your list. We want to give a wow factor to our customers and basically the ...
Success Is How Your Customers Feel
You've just had a great launch. You made your monthly sales targets. Your stock sold out in one day. There are a hundred and one reasons to celebrate, and one thing to remember.Success is not just a data point that you hit on the sales chart, or a dollar figure that makes your accountant happy.Success is how your customers feel.How are you measuring that?Image by Ed Yourdon.
How to Help Customers Feel Special
I got an email recently with this subject line<br>Joe, congratulations! You have one of the top 5% most viewed LinkedIn profiles for 2012!<br>Wow! I felt like I was part of an elite group.<br>I opened the email and saw these details:<br>If I’m in the top 5% of LinkedIn profiles, that means out of 200 million users I’m in the top 10 million people.<br>One in ten million sounds so weak compared to “top 5%.”<br>The writer of this email crafted…
Do You Know How Your Customers Feel?
By using Small Data such as surveys and online research communities to understand how customers think and feel about their brand, companies can predict business outcomes.
How to Make Your Customers Feel Valued
When your customers feel valued, they stay loyal to your business.
Forming Emotional Identity: Why What Customers Feel Matters
Brands grow and endure because of how consumers feel about them. Daryl Forkell has three steps for forming an emotional identity with an audience.
6 Things Successful CEOs Do to Create Powerful Personal Brands
Smart branding can give you an edge, as well as with an image, personality, and voice that both your customers and competitors will recognize. Here's how the pros do it.
3 essential online monitoring tactics for informed brand building
Sending out a press release or posting an article and then letting it drift just doesn’t work anymore. Tracking and tweaking in real time are crucial to your campaign’s success.
8 ways blogging can build your startup's brand
Writing down and sharing your thoughts with the online community can do wonders for your new business' PR and marketing efforts. Here are a few benefits.
7 Social Media Power Techniques that Build Your Brand and Business
To be successful today, you need the attitude that social media is not something you do. It's a lifestyle.
A Chatbot Maker's Expert Tips to Create a Bot for Your Brand
Chatbots, already capable of customer service work, can be integrated with ecommerce platforms to monetize your social media accounts and instant messaging profiles.
The 5 Keys to Building a Social-Media Strategy for Your Personal Brand
Social-media marketing for a business is one thing. Now imagine achieving social success when the brand you're trying to promote is you.
7 Things Great Brands Always Do
Great brands are great because they do certain things to get that way -- and stay that way. Here's how you can grow a great brand that is built to last.
Tips for dealing with negative customer feedback
Customer feedback comes in many forms and can eve be hostile. Often, customers reach because they need assistance in better understanding the product or too. Remember these tips when tackling the duty of dealing with customers in flux.
Which Channels Do Customers Trust Most for Branded Content?
See who customers trust most when it comes to branded content and how to make your content campaigns get more exposure with these simple steps.
For Brands That Join the Conversation, Pros Outweigh Cons
Understanding how and when people want companies to show up.
5 Tips On Providing Stellar Social Customer Service
Provide social customer service to improve your customer support flow. Learn more about social media customer service in this blog post.
Startup Marketing And How Emotion Drives Customer Action
Put down the calculator and ignore the data for a second. Contrary to popular belief, startup marketing is not all about quantitative metrics and growth..
