Medallia Inc
Chico, CA:
When, Why, and How You Should Survey Your Employees
Customers are the bread and butter of any successful business, which is why most companies spend so much time and money on delivering a great Customer Experience. But if your focus begins and ends...
A Global Survey Explains Why Your Employees Don’t Innovate
18 Tips to Inspire a Crazy Good Company Culture
How do you want your employees to feel at work? Does your company culture support your business’s mission? Find out why company culture is so important.
How Employee Advocacy on Social Media Helps Gain Customers
Your employees are the voice of your company and biggest advocates. Use them!
Small Business Top Tips: Employee Benefits Open Enrollment
You know it better than anyone: One of the defining characteristics of small business owners is th...
Why is employee behavior so important for a B2B brand?
In a B2B industry, potential clients’ and customers’ exposure to a company and its values most often occurs through its employees. When people come in contac...
5 Tips for Customer Survey Optimization
When done properly, surveys can be instrumental in collecting actionable insights from customers that ultimately improve the customer experience.
GaggleAMP: Employee Advocacy & Engagement Made Easy
Your sales team is comprised of a variety of personalities, and each sales person may approach leads and customers in completely different fashions. In fact, these differences are what can help lasso in a wide range of customers to begin with!
7 Ways to Increase Productivity for Your Employees
A productive team means a more profitable business, happier customers, and a stronger brand. Here are seven ways to encourage higher productivity in your employees.
5 Things Every Employee Should Ask Their CEO
Talking to your company's CEO can feel like a daunting--and often rare--challenge.
BLOG: Survey Finds Stark Differences in Leaders of Strong and Weak Company
A recent survey finds there are discrepancies among business owners in how to foster an efficient and profitable company culture.
Customer Survey Writing Tips
Making a survey is much more than just coming up with a list of questions. So, how do you get everything you need out of a customer survey?
How to Capture Business Intelligence with Surveys
4 Ways to Build a Company Employees Just Don't Want to Quit
Sometimes good people leave for better opportunities but high employee turnover is a very expensive indicator your company culture is unhealthy.
3 Crucial Things Your Employees Would Tell You If You Asked
12 Things You Should Never Say to Your Millennial Employees
Want your most talented Millennial employees to stick around? Avoid these phrases.
Employees Naturally Trust Leaders Who Have These 5 Powerful Habits
These are the essential traits of a trustworthy boss.
Customer Satisfaction Surveys: Questions You Can Ask [Infographic]
To keep customers, you need to know their needs and wants and preferences. That's what customer satisfaction surveys are for. But what types of questions should you ask?
![Customer Satisfaction Surveys: Questions You Can Ask [Infographic]](https://thumbs.hubbiz.net/0x260/https:%2F%2Fhubbiz-thumbnails.s3.amazonaws.com%2F2019%2F05%2F11%2Fi%2Fcustomer-satisfaction-surveys-questions-you-can-ask-infographic.jpg)
What is the Purpose of Customer Satisfaction Surveys Anyway?
Recently I completed a customer satisfaction survey for United Airlines after a particularly bad experience even by airline standards
How referable are you?
One way to find out is to survey your clients to assess their delight.
