No industry is perfect, although travel comes close. But what would agents do to improve it?
In the age of smartphones, tablets and easy accessibility to the Internet; booking travel isn't the same as it used to be.
Insider insights on how to recruit, train and retain young travel agents
A comprehensive collection of resources and expert insight to assist new travel advisors in navigating business, bookings and the travel industry
Travel agents, ignore technology and its impact on travel agencies at your peril. Technology is constantly altering the tools you use, how you use those tools, how you communicate with clients, and how clients do (or don't) rely on you for their travel needs.
Globus Family of Brands has some great advice for talking risk with clients.
To help you make the most of your family vacation, we rounded up a few respected travel experts who were open to giving some complimentary advice for the do-it-yourself bookers out there.
We talk to industry experts to find out what’s on their bucket list.
As recognition of the immense value of travel agents grows among the technology-obsessed traveling public, where do agents now stand?
Travel professionals must increasingly take precautions to disclose critical information about air travel to consumers, and then let them make their own decisions.
Travel agents save clients money and aggravation, an ASTA study confirms. But it’s hard to put a dollar value on the “above and beyond” services that agents routinely provide for clients.
Some of the questions Travel Agents get asked are real headscratchers.
TripAdvisor may have done a few things in recent years that would make it seem like a rival to traditional Travel Agents, but maybe it's not.
As someone with a keen interest in the industry, it's clear to me that few Travel Agents realise just how much NDC is going to change everything.
It's the new booking technology that providers can't stop talking about, but has anyone actually sat down with Travel Agents & briefed them on it?
It's not because your Travel Agent is worried about money, it's because they're worried about you.
Get expert advice on how to plan your travel near or far. Plan your next cruises, international escape or road trip with expert help from AAA travel agents.
Overwhelmed by planning a trip on the internet? 21st-century travel agents have recast themselves as full-service experts—promising both obsessively detailed itineraries and insider access for as little as $15 a day.
When you can book every aspect of a trip online, in minutes, why would you use a travel agent? And how do you find a good one?Erika Richter, communications director for the American Society of Trav…