Auto leader builds AI-enabled customized criteria to identify loyal customers.
Learn how to build stronger customer relationships and positively affect your brand’s bottom line.
Customer feedback comes in many forms and can eve be hostile. Often, customers reach because they need assistance in better understanding the product or too. Remember these tips when tackling the duty of dealing with customers in flux.
Customer Behavior - Users of Apple computers tend to be loyal to the company's other products as well, according to a recent report from Verto Analytics.
For most consumers, the customer service experience they receive often informs their opinion of a company and its products. That’s why it’s vitally important to ensure you create a customer-first m…
As Google changes the SERPs, building a loyal audience is more important than ever. Learn effective tactics to create relationships and trust before you focus on SEO.
Provide social customer service to improve your customer support flow. Learn more about social media customer service in this blog post.
Customer Behavior - Before you engage Millennials, you need to understand what drives them. Check out these stats about Millennials in the workforce and marketplace.
Put down the calculator and ignore the data for a second. Contrary to popular belief, startup marketing is not all about quantitative metrics and growth..
Every team is different, but there are always a few key players you need to be successful. This is as true whether you want to win a trophy or a customer.
Chatbots, already capable of customer service work, can be integrated with ecommerce platforms to monetize your social media accounts and instant messaging profiles.
Customer Relationships - To find out about the loyal customers vs. new ones, and three reasons why a loyalty program should be part of your business, check out the following infographic by FiveStars.
Seeking constant feedback and making sure you always provide value are two of the most effective ways to build a loyal brand following.
Proposal submitted, follow up done but no response from the prospect. They expressed interest but where did your customer go? Since 55% of selling
As new tools and technologies are continually introduced, businesses have an opportunity to improve loyalty. But I hear that branded keyword search is on the decline.
Giving customers individual attention is a surefire way to build loyalty. Here's how you can shower them with attention, even with limited time and money.
As a founder, you know what makes a good CTO, CFO, Social Media Manager and so on. But can you i...
Do you struggle with keeping consumers engaged after their first purchase? These tricks help you grow your company and improve brand loyalty.
What is company loyalty and what does it look like in the digital age?