Sagitec Solutions llc
Saint Paul, MN:
What is your Framework for Excellent Service Delivery?
Does your IT organization have an effective governance framework to ensure success regardless of the
Creating an Excellent Customer Experience: Why Alignment Isn't Enough Anymore
For the businesses that truly, madly, deeply care about providing a great customer experience, there’s a new game in town. It’s called convergence
How DevOps Can Optimize Continuous Delivery with Value Stream Mapping
See how value stream mapping (VSM) helps DevOps teams deliver value by focusing on continuous integration, continuous delivery, and continuous improvement.
5 Tips To Better Communication Within Your Family Business
Without excellent communication, relationships can turn nasty quickly. A simple misunderstanding can lead to anger, hurt, and disappointment. Repairing broken trust can be an uphill battle, sometim…
What Is The Difference Between A Methodology And A Framework?
Framework and Methodology are among the most commonly used and equally misunderstood terminologies among consulting professionals.
9 Tips For Better Customer Feedback Forms
Customer feedback is essential to improving your product, your delivery, and even your fundamental understanding of your users. Most companies know this, but struggle to gather enough good feedback t…
Frameworks for Building Innovation Portfolios
InsightsNow Behavioral Frameworks Guide
A Guide to Achieving Behavioral Insights, Metrics and Key Performance Indicators
How to Create a Growth Framework
In this presentation I breakdown growth into 4 parts, understanding your funnel (top 3 acquisition channels & bottle necks), defining your customer personas & …
How to Encourage Excellent Customer Service
Focusing on patience and listening can help you build better customer service habits.
How To Overcome and Sustain a Process Framework
This blog covers a discussion with Evelyn Brisibe, senior performance excellence advisor at AltaLink on change management and its ability to help organizations introduce, implement, and sustain a process management framework and mindset.
What is COBIT? A framework for alignment and governance
COBIT is an IT management framework developed by the ISACA to help businesses develop, organize and implement strategies around information management and governance.
How Infomercials Nail the Jobs-to-be-Done Framework
Infomercials nail a core tenant of JTBD: the struggling moment. If you look closely, there?s a surprising amount software teams can learn from how they do it.
How to Deliver Excellent Customer Service
When it comes to customer service, find a process and a rhythm that work for you and your client.
What Is the Risk Management Framework? RMF Controls Overview
Risk management framework helps you to set up a structured process for information security and risk management activities.
Five rules for building a crisis management framework
If you lack a crisis plan, you're planning for chaos. Follow these rules to avoid that fate. @Enterprisenxt
5 Steps to Giving Excellent Service
We talk about customer service, but do we understand exactly what it is we are offering our clients? Clients pay our salaries and our business costs. In return, we provide superior customer service through recognizing client needs and recommending services, products and education to meet those needs. Let’s dive into what builds excellent service. 1.Build …
Building the Contact Center SOW: The Framework for Success
You’ve heard it before – stress is the outcome of reality not aligning with expectations. And nothing takes a toll on relationships quite as quickly as stress. When outsourcing your company’s c…
