Fusion Technology Partners
Bridgeport - Chicago:
Volar Mobile Boosts Donor, Customer Engagement with SMS Communications
Learn how Volar Mobile is bringing the power of SMS text communications to nonprofits and businesses to lower costs, increase donor and customer, engagement and facilitate strategic planning and decisions by leveraging Avaya's Zang Cloud cPaas solution.
How to Increase Customer Engagement With QR Codes
The two-dimensional bar code technology lets you to connect to customers via smartphones. But make a plan before you ask them to scan.
Why Is Context the Future of Customer Engagement? |
More than 60 percent of consumers are always on and addressable. Their mobile devices have trained them to expect immediacy. And more than half of customer journeys are multistage. There’s no more linear buyer’s journey; consumers jump in anywhere. In some cases, for example, consumers may start with search, check out various providers’ sites, get …
Doing Well By Doing Mobile Well
The nice thing about predictive engagement metrics is, well, they predict. And to be sure, sometimes it takes time for the real world to catch up with engagement values, which are emotionally based a…
4 Enterprise Apps to Help You Build a Stellar Mobile Strategy
From gaining remote access to internal networks to creating customized schedules for your workforce, these tools will make your life easier.
How SMS Works—and Why You Shouldn’t Use It Anymore
QUIZ: How Well Do You Know The Communications Industry?
Welcome to the very first Star2Star blog quiz! Test your knowledge of the Unified Communications industry with these fun trivia questions.
DEMANDWIDTH: How Communications Infrastructure is Powering Innovation
The common denominator underpinning advances in healthcare, computing, media and more? It’s the need for communications infrastructure to meet the seemingly limitless demand for bandwidth.
Get to Know Your Mobile Customer
Regardless of the way a customer engages with a company, it’s critical for businesses to know their customers and understand their wants and needs. Understanding how the customer perceives its inte…
Your customers are all over mobile. Are you?
Smartphones have dramatically changed customer behaviour. Smart businesses are embracing the opportunity.
3 Ways Mobile Technology Is Transforming Learning Spaces
To support creativity and collaborative learning with digital tools, schools are creating flexible environments that give students ownership of the space and their learning.
9 things you should know about the mobile marketing landscape — right now
It’s the “3-foot device”: most peoples’ smartphones are never more than three feet away from them. It’s the most intimate and individual piece of personal mobile technology most people own. And if you want to know your customers, serve your customers, and sell to your customers, it’s critical that you get a grip on mobile.
how mobile sales tools increase engagement
“You will never see eye-to-eye if you never meet face-to-face.” – Warren Buffett, Chairman and CEO, Berkshire Hathaway Tools that make your business relationships stronger In sales, in order to increase customer engagement account reps have traditionally relied on face to face communications. Sales people have met with prospects and customers in person to build long-term relationships. Unfortunately, reps cannot easily …
How can mobile technology increase engagement?
Whether customers are shopping online using their smartphones or browsing on their tablets, mobile technology is becoming increasingly significant for retailers.
Texting with your boss: Should you do it?
While you might be comfortable texting in your personal life, not everyone is open to using it for workplace communications.
How mobile solutions can drive citizen engagement for government
With well thought-out design, useful analytics, and a truly custom experience for end users, citizen experience can be improved dramatically.
Three Ways To Step Up Proactive Engagement With Your Customers
A recent study conducted by International Data Corporation found that 25 percent of smartphone users couldn’t recall a time when their phone wasn’t in the same room with them. 79 percent of users…
How to keep your mobile device secure
Many employees are bringing their own mobile devices to use for business related purposes. People aren’t willing to carry around 2 devices, and most companies are willing to let them consolidate. Security on a BYOD (bring your own device) phone can be hit and miss depending on the person. From Malware to just plain misplacing …
How to Troubleshoot BACnet Communications
What if all the ‘things’ in the Internet of Things spoke the same language?
Without a single communications standard, IoT growth in smart homes and elsewhere will be stymied. The OCF is working on a single platform.
How much is too much when it comes to SMS messages?
You love communicating with your customers with text messages, but it’s important to strike a balance so you don’t overload them.
