Visual Logic Group is a UX / CX consultancy that helps clients achieve extraordinary success through user experience research, strategy and design.
I hate to be the bearer of bad news, but these well-meaning CX Strategies aren't strategies at all and simply won't work.
User experience (UX) design has a direct relation to the future of retail. Because of the increasing competition in the technology-driven market, there is a constant need to improve the UX of online shops. This is essential for survival as well as growth.
Bad UX not only means visitors to your business's website trust you less, but also that search engines are less likely to place you high in SERPs.
View this Slideshare presentation to learn 3 ways to leverage the strengths of CX and UX teams to provide a winning customer experience.
To avoid losing sales, you must focus on check-out.<br>As simple it is, can be influenced by previous communication with the user, the overall customer experience, UX, credibility of your business and so on
Customer experience can make or break a business. Learn why CX matters, how to measure it and seven ways to improve it.
Digital transformation is a complex process for conglomerates. Adobe's Varun Kapoor explains four broad initiatives that must be defined and executed for success.
This rapid and wholesale adoption of ecommerce has significantly altered the way that B2B buyers and sellers interact, bringing both challenge and opportunity.
Improving customer experience (CX) is still a work in progress at most organisations.
Interaction designers need to conjure experiences quickly, easily, and at high fidelities. At the bleeding edge of this practice, a new breed of prototyping tools is now emerging. By helping us build more quickly they allow for radically new workflows to tackle the gnarliest...
A high-level look at how user experience creates a great product value for both your users and your business.
Today, the bar for good user experiences (UX) is higher than ever before. People expect more than just a functional product; delivering the bare minimum is no longer an option.
UX Plan is one of the key elements in your UX process. this article is explaining about UX planning in depth, like how you should pay more attention to UX planning.
Supply chain woes and staffing shortages may be unavoidable but that doesn't mean you can't deliver great customer experience.
Constant engagement is key to creating quality experiences for your customers. So how do you create winning CX surveys for bank customers?
User experience, or UX, is one of the most important topics within the discussion of contemporary websites. Learn why you should care about UX.
Understanding UX is beneficial to digital businesses because it helps them understand users, lower support needs and increase customer trust