Customers are the core of your business, so user problems are business problems. Let's talk about how addressing user problems helps your biz.
In my role as a business advisor, one of the attributes I often see in a good leader is the ability and willingness to ask good questions , ...
In every business, no matter the industry, there are bound to be a few problems. In fact, it’s possible to argue that business problems have increased in the past decade. The main reason for this increase in the frequency and severity of business problems is because of the speed of technological change and economic progress. There appears to be more competition and less time to think…
While nobody can predict the future, there are ways to mitigate business issues you see headed your way before they have a chance to harm your company.
A few examples of business innovation labs, showing how they approach innovation and lessons in bringing new products to the rest of the organization.
There is so much that’s right about family businesses it almost feels inappropriate to focus on what’s wrong with them. But that’s what most folks, myself included, are forced to do. Family businesses should work like Swiss watches, but don’t, and because they don’t an industry has developed to [...]
The attributes of your Ideal Customer Profile can be separated into the three categories: Firmographics: Who should you call? Customer Business Problem: What problem do they have? Positive Impact Potential: Will they be successful? In my last post I described what to do to get the Firmographics piece right. This post addresses Customer Business Problem. (Much of this post is from my latest book: Digital Sales…
As you build a startup, you will discover that projects rarely go off without a hitch.
There are many reasons why business struggle to grow. However, many of them are internal and can be addressed with the right focus, strategy, and discipline.
There's a lot of unpredictability when you're an entrepreneur. However, these are six of the most common obstacles and how to overcome them.
When you're attempting to solve an issue you've never faced before, it helps to have a strategy for approaching it.
Struggling with your business? More clients, higher prices, and Facebook ads aren’t solutions, they are bandaids to a singular, larger problem of something else that is fundamentally flawed in your business, and all the marketing in the world isn't going to do much unless you fix this first.
Every business requires solving problems often. How well you do it is what separates the winners from the losers. Is your approach the best?
Numbers and bullet points aren’t the only things driving executive decision making. And pretty pictures won’t get you there either. Both designers and MBAs have a lot to learn.
Successful closes of strategic sales happen when others say “Thank you” for your help in solving their problems – whether it’s your solution or someone else’s.
With WeWorks problems mounting is the future of coworking more independents and less chains? That's what newly launched Desana is betting on.
It can be crucial for figuring out if business problems are issues with the system, or problems with people
How to approach and solve unique problems is what identifies successful entrepreneurs and differentiates them from the rest. Read more!
If you’re focused on scaling your business, there are many challenges you face, from forecasting the resources you’ll need to figuring out how not to drain your bank account when setting up new branches. Acumatica is designed to help businesses grow, which means we’ve seen many of customers go through growing pains. What are some of …
The default approach to customer service is to respond to problems as they arise. This may satisfy the customer, but it won’t surprise or delight them.