Developing a scalable translation solution for thousands of documents can be challenging using traditional, server-based architecture. Using a serverless approach, this becomes much easier since you can use storage and compute services that scale for you.
Customer service is difficult, expensive and unpredictable. But it's a mistake to assume that any particular example is automatically either good or bad. A company might spend almost nothing on customer service but still succeed in reaching its goals. Customer...
As a customer service professional, you know better than anyone how fast the world is changing. New channels, new technologies and sky-high customer expectations are pushing your organization to be more agile, flexible and scalable than ever.
AWS partner program offers cloud providers a way to differentiate their services along with usage credits for proof of concept projects and training discounts.
KMS software paired with intuitive self-service can do wonders for improving the customer experience.
Web self service is one of the most effective ways to support your customers. Learn 5 key types of self service and how you can build them out.
In tomorrow’s work life, machines will take on an increasing role in the management’s decision making. Machines become open, communicative and effective deliverers of information and they will have an important role for the whole organization. Tuomas Martinkallio, Service and Read more
Software-as-a-Service allows for vendors and customers to work hand-in-hand and toward common project goals.
Help your company reach global markets with professional translation services from Acutrans. Learn how translation services can help your company expand.
The best managed print services reduce current printing and imaging costs and provide a foundation for future savings.
Thanks to the internet, it's easier than ever to take your business on a global tour to reach more customers across the world. But reaching out to other countries comes with challenges, one of which is language barriers. You can't connect with potential customers if you can't speak to them. If you're at this point in your global outreach efforts, you have an important decision to make: do you hire a translator or work with a language translation service? While there are certainly…
Successive Technologies, is delighted to be recognised as an Advanced Consulting Partner in the Amazon Web Service Partner Network
In the coming years, AI will evolve to automate more complicated tasks, which will allow professional services enterprises to reduce costs further and focus on delivering efficient, consistent, high-quality service—which is the basis of any intelligent enterprise.
Scanning and indexing your company's documents may sound like a hassle. But having the ability to manage your records online through a web-based document management system (DMS) is crucial to your...
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Let’s take a look at five ways Document Imaging Services improve document security.
A document management solution without EDMS is like investing in a home without an HVAC system.
Companies migrating to cloud computing seek qualified IT pros. Having Amazon Web Services expertise and cloud development know-how could help your cloud computing career path.
The words you use in customer service make a huge difference in customer perception.
The Stateless Service design principle has become ubiquitous in the tech industry for creating horizontally scalable services. However our applications do ha...