Congress has never made a law saying, "Corporations should get to decide who gets to publish truthful information about defects in their products,"— and the First Amendment wouldn't allow such a law — but that hasn't stopped corporations from conjuring one out of thin air, and then defending it as...
Maintaining a positive company culture fosters huge benefits, but it takes more that just crazy T-shirt Fridays.
Do the unexpected: Give prospects what they value.
Tableau story telling to guide your users through the data while connecting the dots. This is effective Story Telling for Tableau Software. Learn More.
A child who has been drilled to follow rules takes them very seriously, leading them to tattling on friends and siblings no matter how minor the misbehavior.
Are clients' required minimum distribution this year to be or not to be?
Moments of truth enlighten the organization to understand the customer experience stages that form their interaction with their customers.
Does your organization have a system in place for measuring customer churn ? In today’s episode, I chat with Chelsie Rae Lee , Senior Vice President of Customer Strategy at SnackNation , a subscription service that delivers snacks to homes and offices. In this sense, SnackNation is a B2B2C company, as it partners with grocers and other businesses, while also selling directly to consumers. Diving deeper…
Talking about consent with your son isn't the same as talking to your daughter.
We toss the word empathy around these days, especially in customer experience circles. And while most of us agree it’s vital to have and show empathy with customers, many rarely go beyond that in r…
The truth about porn is that it damages a person's ability to enjoy normal, healthy sex in a marriage. Protecting your family is not optional.
It’s a question I get all the time …<br>“How do you make money doing a FREE podcast?”<br>Well, uhhhhhhhh<br>Honestly, the way I earn a living is so unconventional I seldom feel like explaining it. And when I actually do take the time to break it down to someone, they either think I’m lying, that it sounds way too good to be true, or their eyes glaze over about twelve seconds in.<br>But seriously, I feel like if more people knew how…
There is a well-documented cognitive bias that says that people see what they want to see and easily miss contradictory…
We live in a world where, as Rudy Giuliani once remarked, “Truth isn’t truth." That makes forming and maintaining business relationships difficult. These three principles, however, aid in nurturing an environment of honesty and truth.
HANNIBAL — More than 97% percent of children who claim to be abused are telling the truth.
We sent emails to our clients telling them all the remarkable things we do for them every day. We didn’t expect them to, but many replied – and this is what ...
The #AssaultAtSpringValley video reveals a terrifying truth about being a black child.
4 year old Sruli does the speech from A Few Good Men- You can't handle the truth!