Efg Companies
Irving, TX:
Service Marketing and Customer Feedback: 2 Simple Ways to Boost Loyalty
Keeping clients loyal is essential to maintaining a successful business. There are a lot of auto shops and dealerships out there, and every one of them is fighting for your ... Read more
Tips for dealing with negative customer feedback
Customer feedback comes in many forms and can eve be hostile. Often, customers reach because they need assistance in better understanding the product or too. Remember these tips when tackling the duty of dealing with customers in flux.
Infographic: 6 Examples of Shockingly Great Customer Service
For most consumers, the customer service experience they receive often informs their opinion of a company and its products. That’s why it’s vitally important to ensure you create a customer-first m…
Why Your Business Needs to Pay Attention to Consumer Feedback
A study of more than 11 million consumer conversations online takes a close look at how people review and purchase products online -- and how user-generated reviews can affect your own brand or business.
5 Tips On Providing Stellar Social Customer Service
Provide social customer service to improve your customer support flow. Learn more about social media customer service in this blog post.
Naming Your Company? 4 Ways to Get Unbiased Feedback
Sell your team on a new company name by following these four steps.
What Motivates Millennials to Work and Shop [Infographic]
Customer Behavior - Before you engage Millennials, you need to understand what drives them. Check out these stats about Millennials in the workforce and marketplace.
![What Motivates Millennials to Work and Shop [Infographic]](https://thumbs.hubbiz.net/0x260/https:%2F%2Fhubbiz-thumbnails.s3.amazonaws.com%2F2015%2F08%2F11%2Fi%2Fwhat-motivates-millennials-to-work-and-shop-infographic.jpg)
Startup Marketing And How Emotion Drives Customer Action
Put down the calculator and ignore the data for a second. Contrary to popular belief, startup marketing is not all about quantitative metrics and growth..
How to Build a Social Media Dream Team
Every team is different, but there are always a few key players you need to be successful. This is as true whether you want to win a trophy or a customer.
Why Transparency with Customer Feedback is Good Marketing
Honesty, openness, and transparency are three words that are shaping customer behavior in the 21st century. With the appearance and widespread use of the internet, there seem to be no secrets anymore. Online customer product reviews and social media posts have made it so that customers can air everything from accolades to complaints to everything in between.
4 reasons why customer feedback is vitally important
Customers are of vital importance to a business. Not only are they the reason businesses can continue operating, but they will also determine how successful a business will be in the future. Because of this, it is critical for a business to get feedback from their customers to understand what can be done to improve any areas of the business, and what customers would like to see moving forward. So, with this in mind, read!
How to Make the Most of Customer Feedback
A guide to help businesses determine why gathering customer feedback is important, how to get customer feedback, and what to do with that feedback once you have it.
A Chatbot Maker's Expert Tips to Create a Bot for Your Brand
Chatbots, already capable of customer service work, can be integrated with ecommerce platforms to monetize your social media accounts and instant messaging profiles.
Closing the Customer Feedback Loop: A Practitioner's Guide
You have to take action to make customer feedback meaningful, and it starts with closed-loop follow-up.
Why Anecdotal Customer Feedback is Dangerous
Jay Baer makes the case for why customer feedback from a few should never shape your customer experience decisions, no matter how compelling.
6 Reasons Why Customer Feedback is Important to Your Business
Customer feedback is important because it provide marketers & business owners with insight that they can use to improve their business, products & services
How To Collect (And Use) Customer Feedback
Running a small business can seem like a never-ending guessing game, especially when it comes to figuring out what your clients are…
How to Capture Customer Feedback to Build Better Products
Not all feedback is equal, or indeed, useful. When analyzing feedback, you'll want to take a number of factors into account.
How to Use Customer Feedback to Drive Meaningful Business Changes
Why it’s Important for Businesses to Respond Quickly to Feedback
If there was ever a question as to how valuable customer feedback can be, Barclays recent shift in...
How to Build a Customer Feedback Analysis Process (with AI!)
The following is a guest post submission from Federico Pascual, co-founder and COO of MonkeyLearn. Customer feedback doesn't just come in through your site's contact form – it's everywhere. You only have to search the Twitter handle of any product with more than a few hundred users to see that customers love to offer their opinion – positive and negative. It's useful to be monitoring this and learning from it, but casually collecting feedback on an ad-hoc basis isn't enough. Startups thrive on…
