Providing excellent customer service is an ongoing process for every business. Learn about nine ways to start providing great customer service.
Provide social customer service to improve your customer support flow. Learn more about social media customer service in this blog post.
For most consumers, the customer service experience they receive often informs their opinion of a company and its products. That’s why it’s vitally important to ensure you create a customer-first m…
In the Age of the Customer, expectations for service have never been higher. Your customers carry more devices, and are more connected, informed and empowered than ever before. Today’s ultra-smart customer demands connected, seamless, omnichannel experiences — and they won’t settle for anything
These 5 trends can help keep your marketing relevant
Your next social media campaign can be inspired by these 5 social media campaign ideas.
Small businesses-- with limited marketing budgets-- are competing with national brands when it comes to advertising. Due to the online nature of commerce...
There are many cost-effective marketing ideas for a small business. This blog post shares 11 marketing ideas for small businesses on a budget.
How local merchants can reach customers on their phones without driving them nuts
When your business is just starting out, it can be difficult to know where to focus your resources, especially if you don't have a lot of them. One area that can suck up a lot of the budget — and often does for inexperienced business owners — is marketing.
A strong SEO foundation will almost always lead to good results in the end.
Social is no longer a secondary component to your business, and learning how to properly deliver social media customer service is essential to success.
Be honest. Is your small business really wowing your customers and clients? Every professional knows that customer service is important. So why is it that the small businesses getting it right are in the minority?
Do you want to reach LinkedIn users who work at small- or medium-sized businesses? Do you use LinkedIn ads? In this article, you'll discover how to reach more small- and medium-sized businesses via unique LinkedIn ad targeting. Why Company Size Targeting Doesn't Always Work One of the most useful targeting filters within LinkedIn advertising is the Company Size filter. You can use it to target the companies that are most likely to purchase your product or service, based on the size of the…
Small business owners know digital marketing is no longer secondary to traditional print marketing a
Email marketing can help any small business save time and reach the right consumers
Why So Many Small Businesses Don't Spend Enough on Marketing<br>A majority of small businesses neglect their marketing strategies, restricting spending and ultimately limiting their true potential<br>It's a problem I see almost every day; small businesses don't have as much revenue or capital as they'd like to have, so they're forced to make cuts and avoid investing in things they feel they don't need. And all too often, marketing and advertising dollars are the first to go.<br>Why is this? There's a…
Small companies can learn valuable marketing lessons from their muscular, deep-pocketed rivals.