Cox Communications
Manchester, CT:
Restaurant Recovery Strategies: How to Resume Full Service While Keeping New Options Your Customers Expect
Here are some tips to plan a successful recovery through services and advertising that satisfy enduring customer expectations.
Tips for dealing with negative customer feedback
Customer feedback comes in many forms and can eve be hostile. Often, customers reach because they need assistance in better understanding the product or too. Remember these tips when tackling the duty of dealing with customers in flux.
Infographic: 6 Examples of Shockingly Great Customer Service
For most consumers, the customer service experience they receive often informs their opinion of a company and its products. That’s why it’s vitally important to ensure you create a customer-first m…
Small Business Marketing: Top Tools for Finding and Keeping Customers
Marketing Strategy - Small businesses say tools such as online surveys and loyalty tracking systems are most effective at engaging existing customers, whereas daily deals and Internet ads seem more effective at attracting ...
How to Persuade SaaS Customers When They Hate All Your Pricing Options
Prospective buyers won't always like your pricing options. Learn how to persuade them to purchase your SaaS product anyway.
5 Tips On Providing Stellar Social Customer Service
Provide social customer service to improve your customer support flow. Learn more about social media customer service in this blog post.
Startup Marketing And How Emotion Drives Customer Action
Put down the calculator and ignore the data for a second. Contrary to popular belief, startup marketing is not all about quantitative metrics and growth..
How to Build a Social Media Dream Team
Every team is different, but there are always a few key players you need to be successful. This is as true whether you want to win a trophy or a customer.
How to Focus When You're Overwhelmed By Marketing Options
In online marketing today, you have hundreds of channels to choose from. Within each, there are thousands of tactics that you could use. If you're like mos
A Chatbot Maker's Expert Tips to Create a Bot for Your Brand
Chatbots, already capable of customer service work, can be integrated with ecommerce platforms to monetize your social media accounts and instant messaging profiles.
Surprising Facts About Customer Loyalty Marketing [Infographic]
Customer Relationships - To find out about the loyal customers vs. new ones, and three reasons why a loyalty program should be part of your business, check out the following infographic by FiveStars.
![Surprising Facts About Customer Loyalty Marketing [Infographic]](https://thumbs.hubbiz.net/0x260/https:%2F%2Fhubbiz-thumbnails.s3.amazonaws.com%2F2014%2F12%2F04%2Fi%2Fsurprising-facts-about-customer-loyalty-marketing-infographic.jpg)
Customer Trust: How Much Do Your Customers Trust You?
Shep Hyken, Author, Customer Service & Experience Expert, & Speaker shares the importance of customer trust. To find out more about creating more loyal custo...
Discover How to Make your customer Feel Important Dave Negri 257
Discover How to make your customers feel Important should be number one on top of your list. We want to give a wow factor to our customers and basically the ...
Customer Expectations Have Changed—Is Your Brand Keeping Up?
Today’s CMOs must steer brands in a world rife with disruption and change. Every brand faces accelerating markets, unexpected competitors, multiplying touchpoints, and ever-savvier consumers. How can brands navigate these tumultuous waters?
3 Steps For Keeping Up With The Ever-Changing Needs Of Customers
Running a business is like trying to hit a moving target, and that can be frustrating. How can you build customer loyalty and optimize your marketing efforts when the rules keep changing?
4 Things Customers Expect From Their SEO Account Manager
In the last few years SEO firms have begun sprouting up like weeds. As more companies look to grow their brand reach online, hoards of qualified (and unqualified) marketers have stepped up to help. C…
Customer Service Expectations Are Rising—Is Your Business Keeping Up?
The quality of your customer service can make or break your business, according to a new survey. Find out what your customers want and how to meet their expectations.
13 Things Your Customers Expect You to Know About Your Product
When you’re selling a product, your customers will have questions. To make a sale, you need to convince your customers that yours is the best option.
How to balance customer satisfaction and profitability
If you aim to find the balance between customer satisfaction and profitability, I suggest you start with studying customer segmentation.
Three New Facts You Need to Know about Your Buyer’s Journey
You’ve heard all about the buyer’s journey. Now get ready for the next level of awareness about your customer and your sales process: buying scenarios.
Six Surprising Facts About Loyalty Programs
Customer Relationships - Is your customer loyalty program meeting consumer expectations? We recently conducted a study of North American consumers to find out what they felt about loyalty programs. The following insights may ...
