Kelley's Personal Communications
Seattle, WA:
3 Questions To Consider When Hiring A Retail Answering Service
Your retail operation is doing well, especially considering that the competition is struggling to stay ahead of their eCommerce contemporaries. Even so, you feel like there’s more you could be doin…
11 things you can ask Siri that get crazy answers
Relationship-based Client Service: 11 Questions to Ask
Build the most successful client service relationships possible by being able to answer these eleven questions.
How to Switch Answering Services
How to switch answering service. Take these steps to ensure a smooth transition to your new answering service.
Four Things To Look For In An Answering Service Company
Deciding to hire an answering service company to help with your overnight calls or daytime overflow is just the first step in a process that will free you from many of the worries most business own…
Why Do You Want a Multilocation Answering Service?
When comparing answering services, companies with multiple locations have a clear advantage. Find out why you want an answering service with several locations.
Top 10 Benefits of Telephone Answering Services
As we all know availability, support and response is key to successful customer service. Learn the top things you didn't know about answering services.
Text Groot to Answer All of Life's Questions
Five Questions to Ask Prospective Answering Services
Answering services can help your company grow by leaps and bounds! By entrusting professional virtual receptionists to handle your incoming calls, you and your staff can concentrate on doing what y…
5 Questions To Ask About Answering Service Pricing
Choosy business owners are meticulous about the companies they partner with. Cost isn’t the first thing they look at, instead they want a good value for their money. It’s easy enough with some serv…
6 Answers to Your Burning Call Tracking Questions
These are answers to the most common questions marketers ask about call tracking.
Answering the three biggest customer service questions
With Institute of Customer Service (ICS) research revealing t
Interview questions for hiring great customer service reps
These interview questions for customer service reps will help you find & hire the best. Includes questions and what to listen for in their answers.
4 Signs It’s Time For Your Title Company To Hire An Answering Service
Producing title work and closing real estate transactions might not be the most glamorous calling, but it’s an important service that you offer the real estate community. More and more, though, you…
3 Customer Service Questions You Must Answer Each Day
3 simple questions are the key to being successful at creating an amazing customer service culture with constant development, each and every day.
The 5 Questions you Must Answer in a Client's Mind on Every Call!
Great News! With the proper training, answering these five questions should not be difficult for any member of your team. To help you in your training ventures, below is some short scripting that you can use to work with your people in answering those key questions.
The Perfect Interview Question We Use When Hiring Customer Service Reps
Hiring a customer service rep is one of the most important decisions you’ll ever make as a business owner. Use our perfect interview question.
Who Needs A Medical Answering Service?
Medical offices are busy places where the phone can ring off the hook. From appointment setting to answering basic health questions, doctors, nurses and their staffs have to be available around-the…
Medical Answering Service Benefits Patients
How you handle your patients’ phone calls plays an important role in keeping them as patients. A medical answering service could be the key.
