Port St. Lucie City Council is discussing whether to duplicate Martin County's request-for-service-system to manage complaints about city services.
A surprising number of puns get squeezed into an article rat complaints as a better harbinger of gentrification than...rats.
The United Nations International Telecommunications Union and Cisco have jointly released a report titled "Harnessing the Internet of Things for Global Development," which has been submitted as a contribution to the UN Broadband Commission for Sustainable Development. It highlights innovative uses of IoT technology to improve healthcare, agriculture, energy, water and other basic needs across the developing world, thus offering lessons for CIOs in how to…
As the nation focuses on ending veteran homelessness, permanent supportive housing will play a major role. What should developers, policymakers, and advocates know to increase the success of these complex transactions? Veterans Permanent Supportive Housing: Policy and Practice highlights the three crucial components to veterans permanent supportive housing: Property-based rental assistance, since rent levels are unlikely to cover operating expenses. Little to …
Live transfers are designed to facilitate silky smooth handoffs between an SDR and AE in real-time. But let’s be honest.…
Communications service providers are exploring platform business models as a way to protect the value of their networks.
The business case and ease of use for the end user.
Session looking at how the Internet of Things will revolutionise the urban environment.
Meet the latest dividing line nobody wants to talk about.
As the underlying technology that comprises 5G has developed, a variety of industry groups, working hand-in-hand with national and international
Imagine a turnkey rental office space. When you lease the space, the infrastructure is already set up: utilities, workstations, phones, WiFi, a security system, and a receptionist. When there’s a p…
In a new study from New York University using 311 complaint data, researchers tracked when and where New Yorkers complain about their neighbors making noise, blocking driveways, or drinking in public. They found that these complaints -- a defining aspect of urban life -- are more likely to occur in areas sandwiched between two homogenous communities, where the boundaries between different ethnic and racial groups aren't clearly defined.
Many IT organizations find the scope of IoT application development projects to be somewhat intimidating. They shouldn't.
It will help pilots, ATC overcome communication problems
Customer interactions can be very difficult in the online and mobile era with more of a premium now being placed on the customer experience. With an increasing number of touch points between you and your customers do you have enough customer experience officers handling your online business? As an e...
Deployment trends with 5G are predicted to be more conservative than anticipated, according to a recent survey from Rethink Technology Research. Explore three 5G trends that differentiate it from 4G LTE and learn how they affect the future of 5G.
Telcos have become very interested in converting their longstanding heritage in connectivity into a profitable position in the evolving content-on-demand market.
More devices than ever before are tracking and recording us but how much they can monitor remains unclear
NEWS ANALYSIS: The National Institute of Standards and Technology has published a guide to help companies to securely convert their networked factory floor production machinery to wireless.
Imagine you live in a dense urban setting, yet you can watch your children play in a shared garden while you work or do household chores. You live in a
Use these nine tips on how to reduce customer complaints to keep your customers happy, avoid callbacks, and mitigate the losses when callbacks do occur.