Mobile Service Representative Manager

Benefits Customer Service Representatives job with Impact Personnel

How to Turn Employees Into Effective Brand Representatives

To ensure that every team member is well-equipped to speak on behalf of your organization, its programs, and the challenges of your beneficiaries, you can take steps to set them up for success.

6 Tips to Train Enthusiastic, Empathic Support Representatives

In customer support, it’s one thing to resolve tickets efficiently and quite another thing to empathize with each and every……

Can Mobile and IVR Avoid a Fight?

Customer interaction technologies should support one another, not compete

Is mobile marketing automation the next hot tech segment?

The marketing automation space is still evolving, and it is unclear which companies will emerge as the best long-range investments.

13 Step Launch Checklist for your Mobile App

There are some things that need to be prepared just so that you can launch your app perfectly. This way you would create the right user base, and prepare for conversions too. Yes, launch time checklist will help you stay prepared.

Is Your Company's Careers Page Ready for Mobile?

Employers seeking a competitive edge should optimize their careers pages and application processes for tablets and smartphones.

Overcoming Common Marketing Mistakes: Mastering Mobile Complexity

For novice mobile marketers, one of the most common impediments to success is learning how to navigate an exceedingly complex ecosystem. The industry’s relative immaturity has created a fragmented landscape, forcing marketers to patch together disparate tools and services ...

Creating a Mobile Learning Library With Modern Technologies

Saba is a leading provider of Learning Management, Talent Management, Performance Management, and Cloud Collaboration Software Solutions.

3 Steps to Determine if Social Local Mobile Is Right for Your Business

There's a new buzzword marketers are using and, unlike some buzzwords, this is one that you should probably learn. The term is SoLoMo and it stands for 'social, local and mobile.' What it describes is the convergence of social, location-based and mobile marketing into a new category of tools that many businesses are using to acquire new customers. The odds are you're already familiar with some SoLoMo tools such as Yelp, Foursquare and Groupon. But you may not be familiar with how to…

5 Things to Know Before Creating an Enterprise Level Mobile Strategy

Before you begin crafting your enterprise level mobile strategy, it's wise to keep in mind these unique considerations for enterprise apps.

Easy Ways to Have Your Resume on Your Mobile Device

What are the best resources to have your resume handy on-the-go? Dropbox and Google Drive are the common names but what are other apps that can be very helpful?

5 Steps to Successful Employee Social Media & Mobile Policies

Working in the banking industry presents unique challenges when it comes to confidentiality and compliance.

Does Your B2B Startup Need A Mobile Solution? Find Out Now

One of the key challenges faced by B2B businesses is looking for a solution that delivers to market needs. These types of business models generally have sales cycles that are long and complex. Startups are mushrooming all over the globe but very few can make their story success in the long run. Unicorns (startups worth over 1 billion) are rare, but not impossible to achieve! Ever thought what goes into building a unicorn<br>In order to keep up with the changing demands and…

5 Things Every Marketer Should Know About Mobile Commerce

With m-commerce now accounting for about one out of every ten e-commerce dollars, it’s finally time for retailers and marketers to start paying close attention to this platform shift so they can develop strategies to meet the evolving needs of their customers.

3 Factors That Could Limit The Growth Of Your Mobile-App Startup

Mistakes are bound to happen, but these can totally be avoided.