Members are why we exist
You set up your electric service account with your local electric cooperative and you think to yourself, “That’s done. Now I just have to pay my monthly bill.” But the truth is, we’re more than just a utility provider that you pay each month for electricity. We have more to offer – and we want you, our members, to know about your benefits.
How could data help your credit union attract new members? Hear more about why leveraging your data is so important and what you need to be doing to compete with fintech disrupters.
There are a ton of different memberships in the world. Why is being a member of a credit union any different?
Facebook Twitter Google+ LinkedIn You wear many hats when you’re an HOA Board member, and you’re called upon to solve many problems in the community. Associations face a variety of issues—from communications to accounting to legal issues to architecture and beyond. Board members need wisdom, knowledge, patience and compassion just to make it through the …
“Work is going ok for now, but there’s a rumor they’re going to downsize our department. The kids are good. Jennifer said the funniest thing the other day. But let me tell you about my credit union.” Said no one, ever. You make a real difference in the lives of your credit union members. You …
You’ve been newly elected to your HOA’s board of directors, and you have many great ideas to improve the management of your community: low-budget social events, energy-saving initiatives, and cost-effective common area repairs. Or, you’ve been serving on your board for a while now, and you can’t but help think that some things could be
A condo or homeowner’s association is the cornerstone of a building community. The condominium of HOA maintains order and continuity by preserving architectural integrity, maintaining the common elements, protecting property values, and often providing for recreation and community engagement among neighbors. To be effective, a condo or HOA needs a strong board of directors or … Continue reading "How to Train New Board Members for your HOA"
Blogging can help you grow your member base - learn how.
If you live in a common interest community made up of detached, single family homes resting on their own distinct lots, more than likely you live in a HOA.
Executive sessions are often misunderstood by both owners and HOA board members. Get some answers to frequently asked questions you might be asking.
Are you equipped to be there for your members in their moments of need?
Women who refuse to deal with their money, starting with the pile of unopened statements, face just one of the 12 destructive money behaviors. Is this you?
What hole would it leave in your community if your credit union went away? How would your members’ lives change? These are insightful questions to ask when considering the future of any business. Too often, the honest answer given is that a competitor would step in to do whatever you were doing, essentially leaving no …
When welcoming new members into your credit union, your goal is to make an outstanding first impression, ensuring they feel confident that their Member Service Representative is someone worthy of their trust. Research has shown that trustworthiness and confidence account for 80 to 90 percent of first impressions.1 The tricky part is it only takes 3-5 seconds …
Lending Challenges An exceptional member loan experience is the path towards membership growth. Who better to help with the member loan experience than a Loan Origination Platform built by a Credit Union Service Organization (CUSO) with a heightened focus on the member experience? The benefits of working with a CUSO partner that truly understands the […]
Stories are all the rage in business now…and there’s a reason why. People don’t buy from organizations they buy from people, and those purchases are driven from relationships. In the credit union world, you’re selling your brand, your services, and your commitment to help your members be in a better financial position. But are you …
When your members think about your credit union, they think about their interactions with individuals. Member experiences—positive and negative—shape and define your credit union’s brand. To take control of your image and make positive memories for your members, it’s vital to have a company culture that places value on individual interactions. By focusing on one-on-one …
Did you know that only 2 percent of visitors to most websites convert to a purchase of a product or service on the first visit? Whether they’re not yet ready to buy or enroll, or want to continue their search, the remaining 98% are bound to click away from your website, and we all know …
If you let a friend or family member borrow your plastic, new survey results show you're taking a 1 in 3 chance of getting burned.
Credit unions have a lot of things to communicate; to members, prospects, employees, the board and the community. It can be easy to get caught up in WHAT you are trying to say and forget about the HOW. As it turns out, how we say things is even more important to what we are actually …
Remarkable Credit Union · From Education to Behavior Change: How to Financially Empower Your Members We all have our own money story. Our financial habits, as well as the beliefs and emotions we have around money, are largely inherited from our parents and the communities in which we were raised. The good news is […]