The FTC chair’s court loss against Microsoft marks another setback in her fight to block mergers.
Founders lose sleep over all kinds of nightmare scenarios, but running out of cash probably tops the list. A business can survive the comings and goings...
With #OpMegaUpload, Anonymous launches the equivalent of thermonuclear cyber war. What will be the consequence--and worse, did Anonymous just get played?
Fueled by social media and cynical politics, misinformation is rampant, and we are all paying the price.
Credibility is key to building trust in your company and in your brand to get more customers. These are four ways a business can lose credibility.
Every entrepreneur deals with difficult customers. How you choose to respond determines whether they will suck the life out of you, or become customers for life.
Customers are willing to give a company a second chance following a poor experience, but they’re unlikely to give a third.
To avoid losing sales, you must focus on check-out.<br>As simple it is, can be influenced by previous communication with the user, the overall customer experience, UX, credibility of your business and so on
Put thsese Strategies into place to Increase Retention, Expand Relationships & Drive Referrals and watch as your open more doors & close more sales.
Losing clients can be a nightmare. Not only is a source of money gone, and now you have to do the new work of finding and securing a replacement client. It’s much easier to retain a client than it…
Don't loose your loyal customers due to changing your prices. Follow these tips to communicate with clients, grow your business and keep everyone happy.
When I lost my wallet at the airport, I learned a lot about providing great customer service. Which of these could you apply to your business? 20 Days to Rem...
Are you suffering from a low close rate on your proposals? Have you considered that your proposal, when held up to your competitors’ proposals, is losing your bid? Here’s how to create a killer p…
Long-term customers can be the foundation of a thriving business. Unless you lose them by making basic mistakes.
If done correctly, taking a new direction with your business doesn't have to mean losing customers.
Do you find that you are losing a notable number of sales? If so, it’s time to examine what is causing the losses and how to fix it. Rather than blame lack of interest by prospect or tight budgets, you might want to take a look at other causes.
Will specializing in only one service cost you? I understand your concern. You're concerned that if you specialize in only ONE thing, you'll miss out on othe...
Not understanding the client's business or economics, not doing enough keyword and competitive analysis, using a generic proposal template, and lack of
You're in business to make money, right? If you sell products, you want them out of your store and into your customers' hands. Money in ...
If a business model thrives to your detriment, stay away.