At Joe Biden's Urging, Airbnb, WeWork, And Others Commit To Help Cancer Patients

Patients are not customers.  Here are 6 reasons why.

The patient is a person, not a customer. We must approach each patient with humanity, not customer service.

Patients much likelier to choose hospital that employs their doctor

When patients have to go to the hospital, they're likely to choose a facility that employs their doctor, a new study suggests. The study, which finds that patients of independent doctors often choose low-cost and high-quality hospitals, hints that not all organizations are successfully integrating care.

How physician IT use would be assessed under MACRA

Scoring approach would encourage patient engagement, security, information exchange.

3 Ways Obamacare Is Changing How A Hospital Cares For Patients

For the first time, doctors have a financial incentive to keep patients out of the hospital. That's leading to some interesting changes.

7 tips for improving patient safety in hospitals

An AHRQ report shows hospital efforts to improve patient safety have resulted in about $19.8 billion in cost savings.

Thoughts on fixing the patient waiting game

Our columnist considers what the new culture of technology-enabled instant gratification means for patient satisfaction. Can providers better leverage those same technologies to improve practice workflows and minimize patient wait times?

4 Steps to Achieve Patient Engagement With Technology

With increasingly powerful digital technologies, health care systems now have the means to deliver meaningful patient engagement.

Providers Lack Tools to Boost Patient Safety, Achieve Zero Harm

New data from the Joint Commission revealed that many providers do not believe they have the support necessary to achieve zero harm and prevent patient safety issues.

Finding the Right Hospital

What's good for patient satisfaction may not be good for medicine. Awash in marketing, the key questions to consider when choosing a hospital

The Critical Quality Measure: Patient Safety

Adherence or Compliance: What’s in a Word? According to Patients, Quite a Lot

At UBC, we are encouraging our manufacturer partners to approach adherence strategies through the lens of patient engagement. As patients become increasingly educated on their diseases and direct their own healthcare decisions, support programs need to evolve to speak to more engaged patient populations. That includes the strategies… and the name. As an industry, and as individual organizations, it may be appropriate to use terms like…

How Digital Healthcare Keeps Patients Engaged

PYMNTS surveyed 2,263 respondents to examine why features like receiving payment notifications and test results digitally are key to satisfying patients.

What Patients Like — and Dislike — About Telemedicine

People like the product, but the process falls short.

Measuring How Health IT Impacts Patient Safety

Patient safety organization partners with providers and vendors to assess health IT.

How Do Healthcare Mergers and Acquisitions Impact Patients?

Healthcare merger and acquisition deals impact patient care access, care quality, and cost, but the jury is still out on whether those are positive or negative impacts.

How insurance companies’ red tape can delay patient care

In health plans’ overused and inefficient requirements, physicians see more than just an administrative burden. They see real-life consequences for patient care.

Patient Portal Benefits Extend Beyond Patients to Providers

Cerner's Zach Wood explains some of the features patients value on patient portals and how providers also value those features to boost patient satisfaction.

Reduce Patient No-Show Rate

Unlock your free whitepaper to learn how properly utilizing technology and considering patient data can improve clinical results and your bottom line.