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How To Lead, Motivate, And Collaborate With A Team You Cannot See: Advice From The CEO Of LiveOps
Greg Hanover is the CEO of LiveOps, a virtual call center company that provides services for a wide variety of industries including healthcare, retail, travel, hospitality, and insurance. LiveOps has a little over 200 full-time employees and they have 14,000 independent contractors who work virtually from home. Having a team of virtual agents has allowed LiveOps to be more cost effective, flexible, and innovative than a traditional brick and mortar call center.
Having flexible and remote work options is becoming more and more valuable to employees, no matter what industry they are in. But a lot of executives shy away…
How to Tell Your Team That Organizational Change Is Coming
Prepare what you’ll say, and personalize it for each audience.
What Motivates Millennials to Work and Shop [Infographic]
Customer Behavior - Before you engage Millennials, you need to understand what drives them. Check out these stats about Millennials in the workforce and marketplace.
![What Motivates Millennials to Work and Shop [Infographic]](https://thumbs.hubbiz.net/0x260/https:%2F%2Fhubbiz-thumbnails.s3.amazonaws.com%2F2015%2F08%2F11%2Fi%2Fwhat-motivates-millennials-to-work-and-shop-infographic.jpg)
How to Create a Collaborative Team Environment in Your Family Business
Each family business needs to know how to build a collaborative team environment.
3 Research-Based Insights to Prevent Lead Generation Failure
Failure to meet your lead generation goals this quarter is not an option. New research identifies powerful insights to meet your lead generation goals.
The New Knowledge Management: What Does A Collaborative Content Hub Look Like
66% of customers say that “valuing their time is the most important thing a company can do to provide good service.” A knowledge base is typically used to empower agents and customers with answers to customer questions. But traditional knowledge management is a difficult because of the confusion around the term and its checkered reputation. …
How to Intrinsically Motivate Stakeholders with a Noble Purpose
Why do some people choose to take on great risks and start a small business rather than remain an employee…
How to Use Agile Thinking to Help Build Joint Collaborative Relationships
10 steps to building collaborative relationships within the supply chain.
How to manage and motivate millennials in your small business
Cross-generational staff work well when millennials are respected, encouraged to contribute and given plenty of opportunity for advancement.
Watch: Google’s researchers on what makes an effective team
Collaborative teams do much of the work at organizations everywhere, but what makes a team effective? Google’s People Analytics group set out to answer this question and it turns out the how matters more than who.
Why Collaborating Can Be a Pain
Many of us are being asked to work more collaboratively. That can mean a variety of things, from working with those in other departmen...
How to motivate your project team
A variety of factors affect motivation in the workplace. Big corporations might offer generous bonuses and perks as an incentive. Cool start-ups often...
Use these tips to motivate your team to reach peak performance
(BUSINESS) The Harvard Business review did some sleuthing and has found a few ways to motivate your employees to reach peak performance.
Tips and Tricks for Being Virtually Collaborative
Our system for solving problems (in-person and virtually.)
Infographic: Ready to Launch a Lead Generation Team?
Check out OpenView's infographic to find out what it takes to launch a lead generation team and if your expansion-stage company really is ready to do so.
Nine Ways To Build A More Collaborative Team
Study after study has shown that collaborative teams are more productive overall than teams where each member is sectioned off in their own position.
How to Collaborate Across Teams to Scale Customer Support
Many customers have had the experience at least once. You call a company with a question and get a perfectly……
What Motivates Millennials the Most
Managers often are looking for that magic bullet when it comes to engaging millennials, and it may just be that it can be found in havi...
Employee Engagement Via Marketing: 6 Ideas to Motivate Your Team
Employee engagement is content marketing, influencer marketing and brand advocacy rolled into one. And oh, you already have the people - just activate them!
