3 Foolproof Ways to Avoid Turning Customers Off

Tips for dealing with negative customer feedback

Customer feedback comes in many forms and can eve be hostile. Often, customers reach because they need assistance in better understanding the product or too. Remember these tips when tackling the duty of dealing with customers in flux.

Infographic: 6 Examples of Shockingly Great Customer Service

For most consumers, the customer service experience they receive often informs their opinion of a company and its products. That’s why it’s vitally important to ensure you create a customer-first m…

Four Tips for Turning Employees Into Strategic Content Creators

Content - A content creation framework can help employees across departments gain recognition as subject-matter experts and thought leaderswhile helping the company achieve business development and strategic marketing objectives.

5 Tips On Providing Stellar Social Customer Service

Provide social customer service to improve your customer support flow. Learn more about social media customer service in this blog post.

Why Businesses Should Go Beyond 'Customer Service'

5 Pro Tips for Turning Social Media Leads Into Sales

One direct response expert shares his experience and knowledge to help you increase your sales.

What Motivates Millennials to Work and Shop [Infographic]

Customer Behavior - Before you engage Millennials, you need to understand what drives them. Check out these stats about Millennials in the workforce and marketplace.

Startup Marketing And How Emotion Drives Customer Action

Put down the calculator and ignore the data for a second. Contrary to popular belief, startup marketing is not all about quantitative metrics and growth..

5 Marketing Mistakes to Avoid

Have you ever noticed different businesses that popup and then before you know it, they are gone? One of the reasons this happens is a lack of proper marketing skills.

7 Common Words Powerful People Avoid (That You Should Avoid, Too)

These words can strip power from you and undermine your career.

3 Mistakes to Avoid for Your Next Job Interview

A Chatbot Maker's Expert Tips to Create a Bot for Your Brand

Chatbots, already capable of customer service work, can be integrated with ecommerce platforms to monetize your social media accounts and instant messaging profiles.

6 Huge B2B Social Media Marketing Mistakes to Avoid

There are many ways marketers can use social media. Here are some of the biggest social media marketing mistakes to avoid – and what to do instead.

7 Terrific Tips for Turning Leads Into Sales

A lead is always an opportunity to make a sale and win a new customer. Follow these tips to manage your marketing more efficiently. 1. Set Goals Outlining what you want to achieve is a good driving f…

Surprising Facts About Customer Loyalty Marketing [Infographic]

Customer Relationships - To find out about the loyal customers vs. new ones, and three reasons why a loyalty program should be part of your business, check out the following infographic by FiveStars.

How to Self-Promote Without Turning People Off

5 Tips for Turning Your Employees into Brand Ambassadors

At this point, we all know about brand ambassadors, right? Or at least we’ve all heard about “influencers” on social media being paid to endorse a brand

5 Foolproof Ways to Build Customer Trust in Your Website

No one really questions whether to provide personal or payment information to Google, Amazon, or Apple. So how do you build this kind of trust in your website?

3 foolproof ways for understanding how to reach customers

You don't need to reinvent the wheel. Just follow these fundamentals to explore customers' communication preferences.