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Dealing with Rude People? These 4 Tips Can Help
Handling difficult clients or the occasional impolite coworker is unfortunately part of the administrative professional’s repertoire. But these uncomfortable interactions don’t have to undermine your career satisfaction or stress you to the point that you want to bail on your job. Here’s the 411 on dealing with rude people.
Why Resilient People Are Happier—and How to Be More Like Them
Why Resilient People Are Happier—and How to Be More Like Them: Eight habits of highly resilient—and successful...
How to Tame Rude and Unpleasant People
How to Reply Professionally to a Rude Email
Did a rude email just land in your inbox? Take a breath and get ready to respond professionally—and embarrass the sender with your email prowess.
How Rudeness Changes Our Brains
Our brain developed to recognize threats. It just wasn’t expecting them to come.
Why Rudeness At Work Is So Contagious
The more psychologists learn about how rudeness spreads, the more workplaces need to adjust to defend against it.
Tips for dealing with insurance adjusters
If you suffer an injury due to the negligence of another party, one of the first people to contact you is likely to be an insurance adjuster. How you deal with that adjuster can have a significant
9 Tips for Dealing With Uncertainty and Anxiety
In times of uncertainty, our anxiety impacts how we see the world and treat others. Read 9 research-based tips for dealing with uncertainty and anxiety.
Customer Service Workers Reveal How They Get Back At Rude Customers
Service industry workers are revealing how they get back at rude customers!
8 Tips For Dealing With Painful Emotions
Into every life some rain must fall. As smug as this cliché may sound, it’s true. Even if we’ve been blessed with the “happy” gene, we cannot avoid feeling emotionally uncomfortable from time to time. We feel things for a reason. Our emotional...
How to Deal With Negative People Who Just Aren't Going Away
Maybe it's a relative or a colleague but real life includes people who scorn your optimism because they don't have dreams of their own.
The Definitive Guide To Dealing With Negative Feedback
Do you go on the defensive when negative feedback rolls in? Insider tips for dealing with words you don't want to hear.
3 Tips For Dealing With Racially Insensitive Remarks
If you’re a person of color, it’s probably already happened: you’re on the job, out with friends, spending time with family or just going about your life… and BOOM! You’re on the spot! Someo
3 Tips for Dealing With Someone Who Constantly Reschedules
How to Deal With a Person Who Always Reschedules - The Muse: Assuming, of course, you're not dealing with Be...
How rising levels of rude language are harming your call centre
Call centre agents are being subjected to an increasing number of foul-mouthed tirades by frustrated customers, according to new research, with damaging
5 follow-up emails that come off as rude (and what to write instead)
I think we can all agree that waiting to hear back about a job isn’t topping anyone’s list of favorite hobbies.
31 Actually Helpful Tips For Dealing With Panic Attacks
