We strive to foster complete satisfaction for all customers through world-class service and support. Our customer service associates are...
Square provides 4 tips to rock your customer service and make a lasting impression.
Answerfirst's Answering Service, Contact Center and Customer Service Blog.
A list of the most popular customer service interview questions along with answers. We have also included some tips and some interview dos and don'ts.
Bad customer service can be fatal to your business. Learn how to recognize it and how to do better so you can protect your business and wow your buyers.
Talent development thought leader Kate Zabriskie shares her secrets to building a great service culture for your clients.
Customer service has become one of the most important services, which are being offered to the people. In the consumer driven market, customer service helps
At Namecheap, we pride ourselves on providing great products and top-notch customer support. We are proud of our high customer satisfaction rates.
Taking another look at what it means to treat customers with dignity and how it benefits your business.
The phone is the most used customer service channel by consumers, but its appeal seems to be declining. See what other channels are being used, and by which generations.
How important is customer service? Well, 91% of dissatisfied customers s
Customer service analytics can help organizations nurture loyalty, improve the customer experience and improve field service operations. Find out how.
Consistently delivering good service starts by defining what the service experience is that you want clients to have.
Days are gone when working as a customer service representative meant sitting in a cubicle for long hours.
No matter what kind of business you run, having great customer service can help you retain clients and grow your business. Just taking a few small steps can yield large benefits for your company. H…
Defining good customer service can be tricky, but forward-thinking companies realize that it’s customers who get to make that determination, not them.
Want to become a master at customer service texting? Learn more about customer service texting, and how you can get started!