Many sites manipulate what they charge you. We tell you how to beat the system.
Asking for a price match means you'll probably get one.
Activist investors and others on Wall Street are growing increasingly impatient with retailers' reluctance to close unprofitable stores.
The Internet of Things is driving innovation in customer experience and creating new opportunities for retailer strategy.
The internet of things (IoT) continues to grow, connecting more devices to each other to help run more of everyday life, but there’s still a massive awareness gap. Even among the very people who will be making big decisions about the future of the IoT, many do not know much about it. Research suggests retailers have made the most progress in this area.
Retailers that send event-triggered emails know that abandoned carts can be a gold mine. Recent research finds US retailers' abandoned cart email campaigns produce open, click and conversion rates well above the average. Triggered emails aren't the only way retailers can capture shoppers who have abandoned their carts—but enticing them to buy may mean understanding why they left in the first place.
Many retailers have been upgrading their eCommerce technology with the growing shopper demand for engaging digital experiences. When replatforming, it's...
What Retailers Need to Know About In-Store AnalyticsIn the hyper-competitive retail market, in-store analytics is gaining traction. And for obvious reasons: it helps retailers keep a close eye on their customers and provides valuable insights on store performance. Even better, all this data can be
Top brands are incorporating entertainment experiences to attract new customers and push the limits of traditional retail.
The buzzword means different things to different people. But it pretty much means that your customers come first.
Retailers are using your senses to get you to open up your wallet.
Using new data tools, large retail chains can now predict how weather patterns effect their bottom line–and they found out that customers don’t necessarily pay attention to their five-day forecasts.
Retailers need to master international import duties, regulations, and payment preferences to succeed.
A new online tool can assess your business for free.
Artificial intelligence adoption is still limited, but among retail marketers who do employ the technology, many use it in their search or recommendation engines.
Retail brands around the world are creating Instagram-ready rooms that focus on wowing the customer and encouraging social media posts.
More people are shopping online, but that’s not all. Informal traders are picking up business too.
High-tech online shoppers want in their shopping experience, found that these shoppers are hyper connected across devices and social channels; explorers, always seeking more information; and convenience-centric.