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Voice commerce hasn't exactly changed the face of ecommerce as we know it. What gives?
A few things we've learned about how voice technology is fundamentally changing the way we use we our devices.
MIT developed a device that reads neuromuscular signals so that the user can silently communicate and control devices.
This article explains how voice technology is improving and advancing customer experience metrics such as Net Promoter Scores and Customer…
If you doing B2B marketing to generate leads, it's time to think about voice search. Let me explain why this is the future and what to do about it.
More and more home systems are adding voice control technology. Let's look at the pros and cons.
How Nuance is Powering the Voice Economy It's no secret that voice interfaces have become one of the most successful product ai, artificial intelligence, call center, cloud computing, contact center, crm, customer, customer service, customers, cx, digital transformation, language understanding, natural language, nlp, nuance, omnichannel, service systems, speech technology
Voice technology brings a number of opportunities, but there are also challenges to overcome –- security being the big one.
A look at how organizations are implementing voice technology for their organization's customer experiences.