First Republic Bank posted Why Innovative Tech Companies Invest in Customer Success on First Republic Bank First Republic Bank Midtown - New York:

Why Innovative Tech Companies Invest in Customer Success

Innovative companies face a unique challenge: if the customer fails at using the technology, the company is to blame. They’ll blame the innovator even if they only logged in once. They’ll blame the innovator even if they never fully implemented

Why Innovative Tech Companies Invest in Customer Success
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