El Puente
Springfield, MO:
'Vaccination passport': Qantas CEO says airline is looking at new requirement for travelers
The boss of Australia's largest airline said Monday that once a coronavirus vaccine becomes widely available, it may require passengers use it before they can travel abroad.
10 Tips From CEOs for Everyone Dreaming of Getting to the Top
If you're angling for a seat in the C-suite you better know tech and you have to understand people.
Are prior authorization insurance requirements killing patients?
As a medical oncologist with a full-time practice, I deal with treatment delays and other consequences of prior authorization every day. And physicians across the nation believe the problem is getting worse.
ServiceNow: How to Determine Your Service Management Requirements
IT Service Management or ITSM covers all the processes and activities that take part in the IT service lifecycle including design, creative, delivery and support services. What covers your IT services? Well, any kind of technology usage whether it’s your workplace laptop operating system license, your apps installed on systems, a printer your office uses, or the network you’re on. Anything that comes under the jurisdiction of your IT department, also comes under ITSM.
Why CEOs are Reluctant to Invest in Emerging Tec
According to our research into the future of the professional services industry, only 16% of CEOs expect to invest in emerging technology compared with 51% o...
Why business travelers need both human and digital support to plan a trip
More than half of business pros rely on a hybrid approach of human and digital solutions when traveling for work, according to Travelport.
Three Things All Companies Can Learn from the Latest United Airlines Crisis
United Airlines is once again in crisis . What can your company do to avoid this type of prolonged damage to your reputation?
How Blockchain Technology Can Improve the Airline Industry
The airline industry – a data intensive industry with complex procedures and requirements – has much to gain from blockchain technology, an analysis from consulting firm Accenture reveals.
How AI is Helping Travelers Make Nice with Airline Customer Service
There’s no doubt passengers are becoming more demanding when it comes to interacting with an airline. In 2017, the U.S. Department of Transportation found that airline customer complaints had increased by over 70 percent<br>Between missed flights, lost baggage, and poor in-flight services, airline passengers have many opportunities to complain. These messages are sent through review sites, social media, emails and messaging apps. However, savvy airlines…
Why CEOs Need To Be Involved In IT Strategy
Hey, all you CEOs who’d rather not take part in what’s going on with your IT network, listen up! We all know it’s not necessarily the sexiest part of doing
What is the Purpose of Customer Satisfaction Surveys Anyway?
Recently I completed a customer satisfaction survey for United Airlines after a particularly bad experience even by airline standards
The Definitive Guide to Digital Innovation for CEOs
Innovating in the digital space of the new normal requires a different approach than what you may be used to.
How CEOs Can Use Technology To Satisfy Every Generation On Their Staff
The millennial generation will make up the majority of the American workforce this year, and you’ve probably noticed a dramatic evolution of your...
How Leadership Values Need To Change In A Disrupted World
Disruptive forces are creating a deep sense of uncertainty among businesses and consumers alike. CEOs can get out in front of it—if they're willing to adapt.
The Future CEO: How the role of CEO is changing
Learn how the mindset and approach of the most effective CEOs have changed as they lead companies through disruption.
The CIO-CEO relationship: What’s changed, and what still needs to change?
CIOs aren’t disappearing, they’re becoming more important to CEOs than ever before
Tech Tips for Business Travelers
Calling all road warriors: You can still manage your growing business, collaborate with your team and communicate with clients while networking at trade conferences, conducting sales road shows or waylaid at an airport terminal. Thanks to a slew of technology solutions, you don’t have to experience any business disruptions while traveling — whether you’re at …
How MACRA Requirements Impact Accountable Care Organizations
MACRA legislation impacts a number of healthcare providers and entities including accountable care organizations (ACOs).
How Strong Is Your Company Culture? Ask These 3 Questions to Find Out
Only 11% of CEOs are satisfied with their company's culture. If you're in the majority, ask yourself these three questions.
How many CIOs become CEOs? More, with successful digital transformations
CIOs can rewrite their job descriptions and help the business evolve, focusing on external, rather than internal customers.
How 3 CEOs Turned Their Vision Into A Public Company
Engage employees, customers, and partners with a greater purpose and solve their greatest challenges
