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stores Are Redefining 'Convenience'

Six Ways Today's C-stores Are Redefining 'Convenience'
One in five consumers say they’ve noticed that c-stores offer more healthy options like salads and fruits.
ALEXANDRIA, Va. — Even though convenience stores sell 80 percent of the gas and 40 percent of all packaged drinks purchased in the country, today’s c-stores have surpassed their fuel and beverage offers.
"Convenience stores are commonly called 'c-stores,' but c-store means so much more than convenience. The 'C' also represents the customers we serve, the communities we support and the choices we offer — whether healthy options or more indulgent treats," commented NACS, the Association for Convenience & Fuel Retailing, president & CEO Henry Armour.
Here are six revelations about how today’s c-stores are redefining convenience, according to NACS:
Serving Meals
Foodservice sales in U.S. c-stores — which includes prepared food and beverages — is 22 percent of all in-store sales, or $52 billion. Freshly prepared food and packaged sandwiches are $35 billion of that total.
Many stores offer hot meals prepared to order, including sandwiches, wraps, pizza and even gourmet fare. Grab-and-go snacks and meals are also available, such as yogurt, fruit or veggie cups, as well as other portable snacks.
"On-the-go consumers are turning the car cup holder into a dinner plate by filling it with food packaged to fit into this space," said Jeff Lenard, vice president of strategic industry initiatives for NACS.
Healthy Options
C-stores have long been associated with providing indulgent treats; however, today one in five consumers (20 percent) say they’ve noticed that c-stores offer more healthy options like salads and fruits.
To keep up with these changes, NACS became the first retail trade association to team up with the Partnership for a Healthier America (PHA) to jointly launch a new web-based nutrition calculator to help members develop better-for-you store sets. It has also created marketing materials featuring PHA’s Drink Up initiative to encourage consumers to take in more water.
Caring About the Earth
With 70 percent of Americans saying that they empty the trash from their cars into the c-store trash can where they fill up, operators are looking to play a larger role in litter management. NACS announced a major partnership with Keep America Beautiful earlier this month to help retailers reduce and ultimately eliminate litter in and near their stores.
Partnering With Communities
NACS member companies collectively contribute nearly $1 billion a year to charities, and 64 percent support five or more nonprofits in their communities, according to the association. The…

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