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How personalisation leads to unforgettable guest experiences
It may sound obvious, but in the hospitality business it’s a point that cannot be reiterated enough: creating a better experience starts with truly knowing your guests. Some prefer their rooms in a particular level or location, while others rely on late checkout to catch up on their sleep. Personalizing the guest journey was the …
How Does Social Media Affect SEO?
Do social media interactions affect search rankings? The short answer: Yes. But not how you think. Social media activity affects rankings in several ways. But the direct benefit is very limited and the indirect benefit is widely misunderstood. In…Read More ›
Get Your Grill On
The Kitchen heads outdoors as the hosts get their grill ready for spring and put some grilling gadgets to the test in a Tool Takedown. Jeff Mauro makes a mouth-watering Grilled Braciole, and Marcela Valladolid makes Grilled Cole Slaw. Pit master Shannon Ambrosio takes over the grill with his Grilled Jerk Chicken, and Geoffrey Zakarian shakes up a Smoking Margarita.