McMahan Service Co
Tifton, GA:
Russia says Americans "did not listen to what their president said" at Trump-Putin summit
"Even now, speaking to you, I am afraid to say anything positive about the American president," Russia's envoy to the U.S. told reporters in Moscow.
3 Ways to Listen Better and Become a More Effective Communicator
Leaders should engage a greater number of voices in the conversation and seek to understand the emotional motivations at play.
What to expect at the Prevention Summit
Say the words “child abuse prevention” and the response you get will most likely relate to what isn’t working. It’s a default response that must be changed because child abuse is preventable. The …
What Leaders Can Learn When They Listen to Social Media
An Open Mike policy will make your company truly accessible to its customers.
Want Better Conversations? Learn 3 Listening Skills from StoryCorps
Whether you want to have quality conversations with friends and family during the holidays or colleagues and customers at work year round, replicating the StoryCorps process can improve those conversations.
Need More Business? How to Listen For Questions and Communicate Answers
If you’ve been listening to my podcast or read my blog before, you know one of my favorite things to…
How Should Leaders Speak to Others, so They Listen?
Value-driven organizations where leaders communicate persuasively, both online and offline, are in a stronger position to navigate a crisis, motivate employees, and build resilience. Research suggests that we form impressions about a leader’s competence in 30 seconds. That’s all it takes to decide whether we think they are trustworthy, based on both what they are saying […]
Do You Hear What I Hear? Skillful Listening Tips
Effective communication cannot happen without attentive listening, making listening skills one of the most important fundamental components of customer service. Customers today have more ways than ever to voice their wants, needs, and opinions to the companies they patronize, as well as to their fellow patrons. Customer service has expanded... Read more »
7 Tips to Boost Your Social Listening Efforts
Social listening is the process of analyzing social media conversations and trends relevant to not just your brand but your entire industry.
NEW GUIDE: Your People Are Talking. Are You Listening?
Flip the funnel and learn a powerful new tactic to dramatically increase engagement with this one idea — responding to people as they talk about your work on social.
What Can You Get Out of Real-Time Monitoring?
Right now, someone is voicing their opinion, love or distrust on social media. Do you take the time to listen? …
How can we be patient centered in the age of technology?
The ability to listen at the same time as we talk or think about what we want to say is essential if we want to be patient centered.
How to build an online form that converts
Listen with curiosity. The greatest problem with communication is we don’t listen to understand. We listen to reply. When we listen with curiosity, we don’t
3 Communication Techniques to Accelerate Your Organization's Effectiveness
Why Attend a Digital Transformation Conference?
At the Naviant Summit, discover strategies to digitally transform your business and explore ways to optimize your solution.
Listen Up! Start Listening
Listening is an absolutely essential part of effective communication. It is also one of the hardest parts of the whole process. We all want to talk and have our voices heard, but it’s important to be open and listen to the other side of the conversation.
Why Listening To Your Customers Is Not Enough
In this ever evolving age of real-time data and always-on social channels, you would be hard-pressed to find organizations that disagree with the importance of listening to customers. However, “listening” may not be enough. Your organization needs to “always listen”. The distinction between “always listening” vs. “listening” can mean the difference between success and failure. …
10 Steps To Effective Listening
Today communication is more important then ever, yet we seem to devote less time to really listening to one another. It helps build relationships, solve problems, ensure understanding, resolve conflicts, and improve accuracy. At work, effective listening means fewer errors and less wasted time.
Build a Customer Listening Path
The customer listening path provides multiple sources of customer feedback that frequently point to the same issues and opportunities.
Social Media: Are You Listening?
Social media isn't all about creating noise to raise awareness or pushing information out to your followers/constituents. Sometimes you need to listen, too.
It’s time to tune in: why listening is the real key to communication
Whether at work or at home, success depends on how good a listener you are
