Hayward Family Care posted Real-time Pushes Aside HCAHPS at 2019 Patient Experience Summit Hayward Family Care Southgate - Hayward:

Real-time Pushes Aside HCAHPS at 2019 Patient Experience Summit

For the past 3 years CAHPS surveys and scores have been a hot topic at the annual Patient Experience Summit (#PESummit) hosted by Cleveland Clinic. This year, however, there was barely a mention of…

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