Streamline running your test classes with Test Suites. Taylor Kingsbury shows how to build a test suite to quickly run all tests for an example trigger.
Google's latest addition offers a more robust way to analyze customer data across devicinvaluable data tools for marketers
G-suite from Google offers a range of tools to help you run a successful business.
Customer service is an industry as old as time. So you'd be forgiven if when you think 'cutting edge,' the customer service industry isn't the first thin...
So much of what an IT department does is invisible, especially when everything is working as it should. But CIOs and other IT leaders need to make sure that the C-suite values and rewards IT, whether the tech accomplishments are behind the scenes or in the cloud. @Enterprisenxt
With marketing taking a growing slice of the IT budget and the rise of shadow IT, some people are asking if IT is still needed. See how to harness the power of vision to increase the relevance of IT to the C-suite.
Virtual reality may be great for gamers and others looking to “escape” the real world, but the technology is also helping real-world businesses improve their bottom line.
The Fourth Industrial Revolution has radically transformed the customer's expectations of companies, and customer service is transforming in kind to meet those expectations. A recent study found that 76 percent of customers feel that it's never been easier to take their business elsewhere.
Use lean office principles to make social media tasks easier and more efficient. Read the top 10 tips by professional organizer Veronica Bishop
Creating a customer journey map not only helps you understand where internal processes aren't working, but helps you identify the needs of your customer.
Test drives are an important step to buying a used car, but do you know what to look for when you get behind the wheel?
Discover three tools to help you better organize social media posting, monitoring, and campaign execution tasks.
Working in the marketing department for any sized organization takes organization, dedication, innovation, and standardization. BIA/Kelsey estimates that
If there's one way to grow your business, it's A/B testing. In this case study, Steven Macdonald explains how a free trial A/B test increased revenue.
Leveraging PPC industry data in the boardroom is essential to get buy-in. Learn how to show the value of paid search to the C-suite with SEM reporting.
Why have most CEOs mandated their marketing departments to use social media, while they themselves have little or no social media presence at all?
For many CEOs, though, social media is considered an unnecessary distraction. Amazingly, practically 61 percent of CEOs lack a social media presence.
The folks at the top got there, for the most part, because they know the industry and your customer base. Unfortunately, as they move up the corporate ladder, they spend less and less time with the…
When you’re ready for a marketing audit, but you’re not sure if the CEO, CMO or even the CFO will……