Masergy Communications
Falls Church, VA:
The Next Evolution of Unified Communications: Why Team...
Team Collaboration is poised to be the new sought-after feature set in UCaaS solutions. Masergy explains what it is and how it will drive productivity to new heights.
How thank-you notes can transform your communications career
More than exhibiting good manners, taking time each day to express gratitude can enhance your sense of well-being and could even give you a second chance in a professional situation.
Navigating Small to Midsized Business Communications Decisions: 7 Key Trends
One word sums up the communications landscape—challenging. Choosing the right business communications solutions for your small to midsize business is no longer simply a case of choosing which type of phone system and brand you want. The mind-boggling array of options available today means that making the correct choice has never been more critical.
How to Be a C-Suite Unifier
Being a strategic partner with the entire C-suite allows you to drive meaningful collaboration and sustainable growth.
The biggest trends in the future of communications
Email, push notifications and SMS are all popular methods of communicating with customers. While there are different advantages and disadvantages to using each channel, timing plays the largest role in choosing between the three messaging channels.
How To Pitch Unified Communications To Your CFO
Unified communications can make your workforce more productive, but how do you get your CFO to finance a major project?
How to Supercharge Your Internal Communications
Your internal communications department needs to be proactively maintained. Don’t allow your internal communications to limp along. Use these tips
How Unified Communications Drives Employee Efficiency
Increase efficiency and correspondence of employees with the use of unified communications for your business.
User Experience in Unified Communications: The Trends & Challenges
Unified Communications (UC) takes core technologies, such as audio, video, real-time communications, and instant messaging and delivers them in a way that make employees more productive, while enhancing business communications
The Top 5 Things You Must Know as a Partner for Unified Communications Rollout
For partners, a unified communications rollout can be a challenge. The actions you take to help establish a rollout can be the start of business relationships that last long after the individual partner has retired. Help build those relationships with the top five points to know to make a unified communications rollout work. Unified Communications …
How “unified communications” helps small businesses do more
How one growing firm improved customer service (and staff morale!) by picking a unified communications tool people actually like to use.
How Unified Communications Can Ease Customer Service Friction
As the advance of the tech industry marches on, jargon becomes ever more complex and niche, but at least ‘unified…
Have You Adapted Your Communications to Our New Forms of Democracy?
A company needs to embrace four factors in order to adapt its communications department to the new media world.
Why a Unified Commerce Strategy Is All You Need to Meet Customer Expectations
Move over omnichannel—a unified commerce strategy is what retailers need to satisfy the changing expectations of customers and deliver a stellar customer experience.
Checklist: What to Look for in Your UC&C Partner
It’s crowded out there, do you know what to look for in your unified communications and collaboration partner? Learn more now, with PGi.
How Companies Use Unified Collaboration Platforms to Drive Business
Such suites simplify management, and businesses are using them in new ways.
3 Trends Driving the Need for Unified Commerce
Get an overview of the industry trends that are driving the need for unified commerce.
Five Trends to Watch in Corporate Communications
These five underlying trends should guide internal communications strategy in today’s corporate world.
Unified Communications and Collaboration Examples
Business Many businesses find that UC&C can empower teams to cooperate more nimbly. By utilizing tools such as Instant Messaging, File Sharing, and Video Conferencing, collaboration becomes simple and seamless. This can lead to big wins in product development, operational efficiency,
How to Leverage Tech in Customer Communications
In our uber-connected world, every customer expects organizations to have a single, unified view of their relationship that includes all their interactions.
Leadership Communications: What Does Science Reveal
Some leaders are naturally great communicators and seem to intuitively know how to read and inspire followers. Others, well, at least in my work – coaching individuals, study and learn how to becom…
