A number of myths have built up around contactless payments, and it’s time to debunk some of the most persistent ones. Read what experts have to say.
Redefining data protection
In a world where digital transformation determines winners and losers, businesses continue to create increasingly larger volumes of data, and by way of doing so, have evolved to the point where eve…
4 Ethics Tips For Lawyers As Coronavirus Spreads
With the new coronavirus disrupting lives and livelihoods around the globe, lawyer ethics rules and client service may not seem like a top concern. But there are steps lawyers can take to calm anxious clients, ensure deadlines are met and otherwise reduce the risk that a legal slip-up during the outbreak will turn into a malpractice suit. Here are four things to put on your coronavirus ethics checklist.
Engineering Trends: The Future of Making Structural Things
What engineering trends will impact the future of making structural things? And what will the role of structural engineers be like in the future?
German Brand Awards announces 2019 winners
The German Brand Awards announced all the winners of the 2019 competition at a gala event held at Deutsche Telekom's Representative Office in Berlin on Wednesday, 6 June...
Luke Nelson, City of Boone Administrator, and John Goering, VP of Business Development at CDS Global, discuss why seamless integrated billing and payments so...
Tips for Improving Customer Experience
Creating great experiences for customers should be a top goal for every business. If you can offer an amazing experience, you can create repeat customers,
How AI is Improving Customer Experience
Artificial Intelligence is having a drastic impact on the way companies interact with their customers.
How to Fuel Your Brand, Drive Demand, & Improve Customer Experience
Get answers to questions like: What are some modern, online customer experience pain points? What does the micro-content creation & delivery process look like?
How Industry 4.0 Can Improve Customer Experience From Design To Operation
Industry 4.0 is often equated with the idea of the smart factory. Manufacturers, it is said, can use intelligent technologies to automate and optimize the shop floor – but companies that want to fully capitalize on the potential of Industry 4.0 are going further.
10 Best Practices to Improve Customer Experience
In a session yesterday at the eTail East conference in Boston, David Levin, vice president of customer experience and digital innovation at Bob’s Discount Furniture, identified 10 best practices that retailers can implement to improve their customers' experiences.
Improve Customer Experience and Increase Tips with an iPad POS
Restaurant dining is not just about the food, at least from the customer’s perspective. When customers eat out, they seek an experience that leaves them feeling good and they are likely to spend more money and patronize a specific restaurant more often when they feel engaged. Restaurant professionals should be heavily invested in this information: …
What does 'improving customer experience' mean?
Improving the customer experience is a goal for just about every business, but what does that mean and what challenges does it present?
How Chatbots Can Improve Customer Experience
Skoda Minotti explains why Chatbots provide the opportunity for businesses to make more personal connections with customers than ever before.
10 Ways AI Helps Improve Customer Experiences
Artificial intelligence can improve processes throughout ecommerce and customer experiences.
How IT Support Services Improve Customer Experience
There are several ways that IT support services can drastically improve your customer service. The quality of that service is what will determine your success or failure. According to Help Scout’s infographic on customer services statistics, it takes 12 positive experiences to make up for 1 unresolved negative experience. With that being said, it’s crucial …
How to use UGC to improve customer experience
UGC can be a real magnet for shoppers on your eCommerce site. There are different ways that you can incorporate UGC on your pages in order to cater to shoppers at different stages of their shopping journey. Let’s have a closer look of how UGC can be incorporated onto your online store. 1. Use UGC by influencers to create product awareness
3 Retail Innovation Trends that Improve Customer Experience
Customer experience isn’t bound to any one physical space. Retailers have adopted 3 retail innovation strategies to meet shoppers where we are.
How Telematics Saves on Claims, Improves Customer Experience
Insurers that are not already using the data from their telematics programs for claims would be wise to do so early in their adoption of telematics as the