3 Customer Service Tips To Make Your Competition Jealous
The majority of businesses realize that providing good customer service is an important aspect of running and growing a successful business. You can generate new customers from running promotions, offering discounts, and lowering prices, but in order to keep them coming back while remaining
14 Pro Moving Hacks That Make Packing Your House Easier
The 14 moving hacks from pros who've moved a ton of households will make your move less stressful and much easier. Get these house packing tips for moving.
Relationships Can Make Addiction Even Worse
Addiction is a disease of the soul, mind, brain, body, and emotions. It is also is a disease of relationships. It’s important to understand that while the obvious is true, addiction has a negative impact on relationships, the reverse is also be...
A History of Answering Services and Call Centers
Answering services and call centers have been around for decades, but they are a part of an industry that is continually changing. Here’s a brief history of how call centers got started and how far answering services have come since then Approximately 40 years ago, airlines and the hospitality industries started centralizing the places they took reservation calls. This was about the time the original large scale, premise-based telephony switches came out. More and more, industries began utilizing different kinds of call centers with banks and catalog shopping businesses commonly operating their own version of an early customer contact center. However, many businesses did things their own way with mixed results for years Then the 1990s…