The new Spanish-language settings on B of A's app, USAA's new voice-guided remote-deposit capture and moves by others show how financial institutions are using technology to better serve the needs of customers.
How Digital is Redefining the Banking Experience
Few industries have been affected by technology disruption as much as retail banking. Despite banks ...
Why Analytics and Mobile Matter to Banking
Banking is an industry with a lot of data and it’s essential for business to operate smoothly, from accounting to compliance to customer relationship management. Here’s how banks can use predictive analytics and data visualizations to gain actionable insights from data.
Practical AI in banking
What’s the Key to Cloud ERP? Inclusive Licensing!
What if you could set up a portal that would let your partners fill new orders automatically, without any intervention from your employees?
Why Inclusivity in the Workplace Is No Longer Optional
In order for companies and leaders to grow, it is imperative that every workplace encourages female empowerment and inclusivity.
10 Steps to Create Inclusive Workplaces
Leaders are the ones who set the tone from the top down, and they’re the ones who must focus on and choose to be inclusive.
10 Steps To Create Inclusive Workplaces
My favorite actions—easy, practical, and intentional actions—that a leader, team, or organization could take to focus on inclusion.
Banking & Retail Trends
View the latest case studies, webinars, white papers and videos from industry experts & thought leaders.
How will fair banking fare?
The change in regulatory leadership is already bringing some new attitudes. But don’t be fooled into thinking the core focus of fair banking will change.
5 Ways to Be an Inclusive Leader at Work
Diversity is proven to make companies more successful. But inclusion is what makes diversity actually work.
How Will Technology Shape the Future of Banking?
Anyone working in banking knows that customer expectations are charging ahead at full throttle, fuelled by technology advances. Fortunately banks can use innovations such as AI and IoT to meet customers where they are at, and a recent Fujitsu report shows they are doing—or planning to do—just that. So what can we reasonably expect banking to become as a result of this transformative process?
Why Consumers Trust Online Banking
Nessa Feddis of the ABA says increased investments in technology at the bank and consumer levels have fuelled confidence in online banking. "I think the reason
How is 2020's banking different to 1990's banking?
Building on my blog post last week, showing the views of 1997, it was clear years ago that banking was under siege. However, that siege never happened. Tesco thought that most banks were “a bunch of clowns”, but never cracked the market and still have not. Sainsbury may have onboarded …
6 Tips for Safer Smartphone Banking
Mobile banking presents the risk that you could have sensitive account data — and by extension, your money — stolen if you're not careful
Healthcare should learn from banking industry on cybersecurity
Healthcare should heed cybersecurity lessons from the banking industry--where even when breaches happen, application of consequences is swift, says Niam Yaraghi.
Quantzig Announces Top Trends for Banking Analytics Industry
Banks are increasingly using analytics to gain a competitive advantage, looking to form insights based on the information they have gathered through b
How Do You Fit a Core Banking System into a Few Containers?
How Do You Fit a Core Banking System into a Few Containers? Amine Boudali, Senior Project Manager, Nordea Jose Quaresma, DevOps Lead DK, Accenture In this pr...
The Nonprofit's Guide To Inclusive Walking Meetings: Strolling Meetings
Meetings can not only be a waste of time if they are not well designed, but can also zap our energy. Even worse, the meeting can be so boring that participants tune out or cancel. One way to shake things is up to host a “Strolling” Meeting. A strolling meeting is a meeting where everyone is moving –
Challenges & Trends Facing the Retail Mortgage Banking Industry
This whitepaper delves into some of the emerging challenges in mortgage banking, including shifts in macroeconomic factors, changes in demographics, and scrutiny from regulators and investors. In order to tackle these challenges, retail mortgage banking organizations must embrace new technological approaches. “Properly assessing these trends and aligning a technology strategy to address them will be paramount in ensuring competitive success in the years to come.” --Challenges…