From case studies of small and medium-sized business that have branded themselves with excellent customer service, and how it's positively impacted their bottom line.
The 3 levels of the customer experience, and the 5 important service behaviors
Specific ways to engage your staff to deliver a consistently excellent experience
Ideas for adding the WOW Factor to your service delivery
This exciting event will be held:
Tuesday, December 5th from 8:30 am - Noon
Flat Rock Playhouse Downtown Stage
125 S. Main Street, Hendersonville, NC 28792
Cost to attend:
Registration and payment in advance is required by calling 828-692-1413 or via email .