This is to acknowledge the extraordinary customer service I received from Fox Plumbing & Heating.
Square provides 4 tips to rock your customer service and make a lasting impression.
Answerfirst's Answering Service, Contact Center and Customer Service Blog.
A list of the most popular customer service interview questions along with answers. We have also included some tips and some interview dos and don'ts.
Bad customer service can be fatal to your business. Learn how to recognize it and how to do better so you can protect your business and wow your buyers.
Customer service has become one of the most important services, which are being offered to the people. In the consumer driven market, customer service helps
At Namecheap, we pride ourselves on providing great products and top-notch customer support. We are proud of our high customer satisfaction rates.
Anybody in business knows that keeping customers is a LOT cheaper than finding new ones. One way that companies keep their current customers happy is through customer service, which has definitely ch…
Taking another look at what it means to treat customers with dignity and how it benefits your business.
The phone is the most used customer service channel by consumers, but its appeal seems to be declining. See what other channels are being used, and by which generations.
Days are gone when working as a customer service representative meant sitting in a cubicle for long hours.
Customers are the lifeblood of any business, and therefore ensuring that are taken care of is the most important thing you can do.
No matter what kind of business you run, having great customer service can help you retain clients and grow your business. Just taking a few small steps can yield large benefits for your company. H…
Defining good customer service can be tricky, but forward-thinking companies realize that it’s customers who get to make that determination, not them.
Want to become a master at customer service texting? Learn more about customer service texting, and how you can get started!
Automation is great for customer service, from speeding up live chat interactions to auto replying to customer emails, but agents need to be personal.
The Internet has evolved into a communication tool that has wildly changed a lot of things, including customer service. There was once a time when chat rooms
Have you ever been completely turned off by a company’s customer service? It probably left a bad taste in your mouth and made you reconsider doing business with that company again. If you can feel…
This article features topics on: customer service, internal customer, customer satisfaction