5 Customer Service Phrases to Avoid (and What to Say Instead)

How to Deliver Exceptional Customer Service on Etsy

On Etsy, excellent customer service is essential to success. Find out why and learn how to deliver exceptional Etsy-specific customer service.

5 Ways to Get What You Want From Customer Service

The only thing more infuriating than purchasing a defective product or staying in a filthy hotel room is getting

Guest Post: How to Nail Automated Customer Service Email Writing

If you want to improve your customer experience, start changing the way you write automated customer support emails.

Using Your ERP System to Increase Customer Service

Customers expect more out of service today. It is now easier than ever to track items to see where they are in the process of being shipped and delivered. Most delivery services like UPS and USPS use this method which allows customers to feel like they are in the loop and plan ahead for their

Avoid Four Common Mistakes

When purchasing a copier, Dean Office Solutions will help you select a copier with the features, reliability and cost that makes sense for your business.

Common Bonanza Seller Mistakes to Avoid

Thinking about selling on the Bonanza marketplace? Avoid our list of common seller mistakes and watch your ecommerce business grow.

Avoid these hidden costs when buying an inkjet press.

Selling your business? Avoid these five common pitfalls

Selling a business is harder than buying one. Here are a few common reasons about why sellers may get a less than top valuation

Avoid these common mistakes when creating artwork files for print

When creating your print design, there are some simple yet common mistakes we want to help you avoid. These errors can make an otherwise smooth printing job a complete pain. Read on to find out which mistakes you can easily avoid.

Stay away from these two phrases when you speak to a customer

You might not realize how condescending you sound.

Why It's Important To Ask Customers If Anything Is Confusing

We're answering the question why it’s important to ask customers if anything is confusing by describing an atmosphere that goes beyond customer service.

Avoiding Costly Packaging Mistakes

When creating packaging you want to avoid these costly packaging mistakes that may result in high packaging expenses.

Pallet Packing Mistakes to Avoid

PartnerShip blog posts - Pallet packing isn’t something you can take lightly. One wrong move and you risk costly damage to your shipment. Learn about the common mistakes and how to avoid them!

5 costly shipping mistakes to avoid

Need to ship something? Or everything for the holidays? Here is a look at the little mistakes many of us make that cost us big at the most expensive time of the year.

Quiz: Can You Complete These Common English Phrases?

5 Things to Avoid when Redesigning Your Product Packaging

When redesigning product packaging, brands can often go too far or not far enough. Learn about five things to avoid when redesigning your packaging.

3 Things Customers “Get” from Your Packaging

Product packaging—whether from a brick and mortar store or an online retailer—speaks to us, packs an emotional punch, and offers key insights into the company behind the product. Packaging tells your story, communicates your company’s values, and demonstrates how you feel about your customers.

Want Really Happy Customers? Surprise Them with Remarkably Great Service

If you want really happy customers, you've got to do something to wow them. Here's how.