Tesco U.K.’s campaign “Food Love Stories” scored Grand Prix.
Here are surprising social media strategies that helped businesses stand out on social media—while remaining genuine, polite, and witty.
6 essential steps for creating a social media strategy guide
Studies and data indicate social media can help your site rank better, but Google says social media isn't a ranking factor. What's the truth? Find out here.
Social is no longer a secondary component to your business, and learning how to properly deliver social media customer service is essential to success.
Social-media marketing for a business is one thing. Now imagine achieving social success when the brand you're trying to promote is you.
To be successful today, you need the attitude that social media is not something you do. It's a lifestyle.
Learn actionable tips for planning and executing a successful social media marketing campaign or contest to grow awareness and engagement, and inspire action.
Your employees are the voice of your company and biggest advocates. Use them!
Frank Marquardt is director of Content Strategy at The Barbarian Group, a digital services and creation company with an almost radical devotion to Internet culture and nice red ...
Provide social customer service to improve your customer support flow. Learn more about social media customer service in this blog post.
Marketers in the high-tech world who use phrases such as “social media marketing,” “Facebook marketing” and “content marketing” do not understand..
As social media and digital marketing evolve, you shouldn't be afraid to experiment with platforms like Snapchat to communicate with current and potential clients on a more pers...
It goes by many names: branded content, custom publishing, content marketing. Cheap and ubiquitous web technology has become fuel for a rising trend of businesses becoming publi...
Chatbots, already capable of customer service work, can be integrated with ecommerce platforms to monetize your social media accounts and instant messaging profiles.
The learning curve doesn't have to be steep. Use these tactics when approaching people whether online or in the real world.
Business-facing marketers haven't warmed to social media as quickly as their consumer counterparts, but B2B marketing pros appear to have finally realized the potential of social.
Learn how to build stronger customer relationships and positively affect your brand’s bottom line.
The online marketing world is evolving at a rapid pace since the emergence of social media. Nowadays, many prospective clients will judge you based on your social media presence so it’s imperative…
An inarguable truth about advertising shows like Cannes is that awarding inventive thinking encourages inventive thinking.