What type of membership options does FloSports offer?
There are two different subscriptions for FloPRO. A monthly subscription, which bills monthly, and a yearly subscription that is billed annually. These subscriptions can be cancelled at any time. Please note that FloPRO is not a Pay Per View (PPV) service, but rather a recurring subscription.
How do I cancel my membership?
You can cancel your account at any time through your account settings. Your account can be accessed by clicking on your account image in the top right of the home page. Within that drop down menu, you will see "Account". Within your account settings, you will be able to access the "Subscription" tab and from there you will have the ability to cancel or modify your account via the link at the bottom of the page.
On a mobile device, you can access your account settings by tapping on the menu icon in the top left of the site, then tapping on your image at the bottom of the menu.
What exactly am I getting for my FloPRO membership?
A FloPRO membership grants you access to all FloPRO content on the website you enrolled on. This includes our multitude of live events, riveting documentaries, and extensive library of technique videos from Olympians, World Champions, NCAA Champions, and top coaches in our sports! Please note that this is NOT a PPV subscription.
What is the refund policy?
What can I do if I sign up for a yearly subscription when I meant to sign up for a monthly membership?
If you accidentally sign up for a yearly membership instead of monthly, we can change your account to monthly billing and credit your card the difference between your first month and a full year. To make this happen, please contact FloPRO support within 30-days of signup.
Can I share my login with anyone?
Sorry, but sharing your login is prohibited and we reserve the right to terminate your FloPRO membership without refund should you do so. Only one mobile device or computer can be used to watch live events at a time. If a viewer begins watching a live event from one device, he/she must first log out of that device before attempting to watch the same event from a different device.
How can I get in contact with Customer Support?
You can get in touch with FloSports Customer Support by emailing us and we will be able to help you with any issues you are having.