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This class will focus on the use of a hot-shoe flash for your DSLR. Have you ever taken a photo of someone where one side of his or her face is brightly lit while the other is darkened by shadows? Your flash can reduce this problem when properly used. We'll cover the use of HSS (High Speed Sync), First & Second Curtain modes, and manual FEC (Flash Exposure Compensation). Bring the users manual for the camera and flash to class.

Members of the University community have served in wartime since the Civil War, and many have paid the ultimate sacrifice.

While a couple of glasses of red wine can help clear the mind after a busy day, new research shows that it may actually help clean the mind as well. The new study, which appears in the journal Scientific Reports, shows that low levels of alcohol consumption tamp down inflammation and helps the brain clear away toxins, including those associated with Alzheimer’s disease.

Corey James says the 30 year-old who just had a judge rule to kick him out of his parents house is a perfect example of why all parents should charge their adult kids rent. Do you agree with him?

Shawn Mendes’ self-titled album dropped today, and once again, we were reminded just how much we love the 19-year-old superstar.

You know the sequel doesn't measure up to the original hit film when even the fourth wall-breaking protagonist calls out the lazy writing.

Rochester school board members agreed last night to implement the recommendations of its Special Advisory Committee on Special Education, which are aimed at overhauling the...

Welcome to the Genesee Valley Chapter of the Society for Human Resource Management Daily Newsletter.  The content of this newsletter is carefully genera... by GVC SHRM

Join Lyft’s Director of Voice of Customer and others to learn how AI-powered chat can secure customers’ hard-and-fast loyalty and boost your bottom line during this VB Live event. Regis…

This is a Ferrari 488 that Kevin VanValkenburgh, owner of the Little Speed Shop, takes care of for a client.

A consultant studying the potential impact of a new theater on Parcel 5 was in town yesterday, giving a brief update and taking questions from...

May 24, 2018
In the “Journal of Refractive Surgery” from the December 2017 issue Dr. Montserrat Garcia-Gonzalez Et al. talk about corrective options for thin corneas and benefits to using mitomycin C (MMC) in the article titled “Long-term Follow-up of LASEK With Mitomycin C performed to Correct Myopia in Thin Corneas”
Some studies have shown that when performing LASIK on thin corneas with a reading of…

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[ ART ] Photographer Alyssa M. DeWitt in 2009 began photographing the Walker family at their farm in rural Indiana, developing a close relationship with them and documenting moments of their lives. In her artist statement, DeWitt writes: “At times a drama unfolds and a tense or vulnerable moment manifests; other moments are calm, even serene. Many circumstances of life start and end in these photographs…

Nationwide Building Society and low-cost airline Jet2 are among the brands that have been recognised for their products and customer service at the Which? Awards.

Performance and Reception to Benefit The Center For Youth's Expanded Crisis Nursery, Owen's House
A hilarious, coming-of-age musical about discovering that “cool” is sometimes where we least expect it, “13” follows Evan Goldman as he moves from New York City to a small Indiana town. Grappling with his parents’ divorce, and preparing for his Bar Mitzvah, Evan navigates the complicated social circles of a new school…

Why are you surveying customers
I'm not after some vague answer like "you can't manage what you don't measure"; I want to know specifically what it is that you're trying to achieve with your survey.
If it helps, I think there are basically two answers:
1) To learn things. Which are the most important moments of truth? What are the relationships between big strategic things like loyalty, image, satisfaction, profit? What are the key drivers of satisfaction or NPS? Which parts of the…