Business in East Avenue - Rochester, NY

It is true! Customer Service IS indeed the new marketing. Have a look at the consumer behavior, their thought process and their purchase patterns – and you will understand that marketing is slowly taking a back seat and customer service is moving forward with leaps and bounds. Customers today have access to loads of information at their fingertips. Technology has given them so much power that they are the ones who dictate the rules in this game. They have access to multiple apps…

BARRON, Wis. (AP) — Authorities searched Monday for a 13-year-old girl they believe is in danger after her parents were found dead in their western Wisconsin home. Deputies went to the home in Barron after dispatchers received a 911 call from an unknown person at around 1 a. m. Monday, Barron County Sheriff Chris Fitzgerald said. He said they found the bodies of Jayme Closs' parents, though he didn't release their names.

KAMPALA, Uganda (AP) — Kanye West has met with Uganda's president during a visit to the East African nation and given the 74-year-old leader a pair of white sneakers. President Yoweri Museveni said he and the American rapper held "fruitful discussions" on Monday about promoting tourism and arts. West and his wife, reality TV star Kim Kardashian West, have been vacationing in a national park in Uganda. He is said to be recording music in a tent.

A judge has scheduled a January trial for a 22-year-old Iowa drifter charged with killing a top amateur golfer from Spain. District Judge Bethany Currie ruled Monday that Collin Richards will stand trial Jan. 15 for first-degree murder in the death of Iowa State University student Celia Barquin Arozamena. Richards entered a written not guilty plea Monday morning and waived his right to a speedy trial. The filing canceled an in-person arraignment hearing that had been scheduled for later Monday.

(WENN) - Cardi B continued to celebrate her 26th birthday on Sunday by joining her husband Offset and his Migos bandmates onstage in Los Angeles for a surprise appearance. The "Bodak Yellow" hitmaker thrilled fans as she was escorted to the Staples Center stage by her man to rap her verse on "Motorsport," wearing a sexy silver jumpsuit with a plunging neckline.

ST. LOUIS (AP) — A white woman who refused to allow a black neighbor into their downtown St. Louis apartment building because he wouldn't show her proof that he lived there has been fired. Twenty-four-year-old D'Arreion Toles began filming as the woman repeatedly asked whether he lived in the building. After Toles finally walked past the woman, the video shows her follow him into the elevator and to the door of his unit. Police responded but didn't cite anyone.

A 17-year-old girl is missing after she was last seen almost two weeks ago in Northeast Washington. Samira Marsha Boney was last seen on Oct. 5 in the 4200 block of Edson Place, NE. Police describe Boney as black with a medium complexion. She is approximately 5-foot-1 and weighs 130 pounds. The teen has long braids with brown eyes. Investigators do not have a description of her clothing and say she was carrying a pink bag.

CHICAGO (AP) — Chance the Rapper is so serious about raising money for arts education programs in Chicago that he took a second job as a Lyft driver to spread the word. The Chicago Tribune reports that the Chicago-born Grammy-winning hip-hop artist who has given millions of dollars to Chicago Public Schools recently went undercover as a driver for the rideshare service to make a video that encourages riders to donate to the city's public schools arts programs.

Today was the first day that (finally! ) felt like fall in D. C. and I would venture to guess several of you celebrated with a little PSL action. Come on, admit it -- you woke up to 60-degree weather, ran straight for the 'bux and walked into work feeling fine with that Pumpkin Spice Latte in hand. If you did, don't shame yourself by posting any #BASIC captions to the gram, because you are in great company today!

What’s an appropriate second act after co-founding Microsoft? When Paul Allen left the massive software company, sure, he bought a sports team or two, founded a museum, funded schools, built …

WASHINGTON (Sinclair Broadcast Group) - The pages of the political calendar are turning quickly these days. The midterm elections are just three weeks away. So, when it comes to voters’ motivations, how much is riding on people’s support or distaste for President Donald Trump? Sinclair Broadcast Group
President Trump touted what he sees as victories so far through is second year in office during a "60 Minutes" interview on CBS, Sunday.

A federal judge has dismissed porn actress Stormy Daniels' defamation lawsuit against President Donald Trump...

At the executive level, business continuity is a serious point of discussion. Your business can live or die based on how well you can guarantee uptime and reliability of your services. Find out how you can eradicate failure.

Chances are, you have someone in your life who is curently caring for a loved one living with memory impairment. Caregiver stress affects one in three people in the U.S. and can lead to a variety of conditions such as isolation, poor health, and depression. Itâs never too early to help make a difference â in fact, the sooner a caregiver has access to resources that can help them get a break, like respite care, the better theyâll be able to…

John C. Maxwell is one of today's top leadership thinkers. Here's what he thinks about leadership.

Sitting between the regular Panamera and the top-dollar Panamera Turbo, the GTS is the sharper, quicker version for enthusiasts.

The Commissary Downtown Kitchen Incubator would be located adjacent to the food hall planned for the first floor of the Sibley Building.

Cheeburger Cheeburger has been evicted from their location at CityGate in Rochester.

Stream the Radio 95.1 Clips episode, Joanne Verhulst On This Years Hayride, free & on demand on iHeartRadio.

The Monroe County Sheriff's Office is investigating after more hate message stickers were found...

Harris Corp. and L3 Technologies Inc. have agreed to a “stock merger of equals” to create a global defense technology leader. Some 3,600 of Harris’ 17,000 staffers are employed at five locations in…