Responding promptly to customer inquiries
Communicating with customers through various channels
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Ensure customer satisfaction and provide professional customer support.
Ability to stay calm when customers are stressed or upset.
Experience making inbound/outbound calls.