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The Israeli author Yuval Noah Harari says no industry is truly immune to the effects of A.I.

To make AI worth the investment, organizations should develop the right Center of Excellence, comprised of a highly experienced and motivated AI team of experts focused on accomplishing business goals effectively to drive success.

The challenge for CIOs and C-level leaders is to define their digital transformation from their customers’ perspective first while supporting new digital business models that deliver services revenue.