Results for Social Service Organizations Volunteer Services

Is your practice a social service or is it a business? These are two entirely different goals and if a definitive answer doesn’t immediately pop out of your mouth you’re in trouble. A dog may have four legs, but it can only walk in one direction at a time. Today, with the communal notions of … Continue reading

Insurance for social service agencies can be complex. Be sure to disclose the your full operations to your insurance agent to obtain proper coverage.

This week we found out the Government is looking at using people accessing mental health services as a cash cow for their mates. The social Read More

UnityPoint Health has launched “Together We Care,” a new social services tool to help individuals find assistance with food, housing, transportation and employment, among other resources.

National service programs give youth a valuable opportunity to serve their community and build social-emotional skills at the same time.

Social workers think of themselves as empathetic individuals—after all, they went into social work specifically to help people. But empathy isn't a perfect motivator. Terence Fitzgerald, a clinical associate professor at the USC Suzanne Dworak-Peck School of Social Work who studies institutional racism and child welfare, found that an "empathy gap" among white social workers can hurt the services received by people of color. He shares his recent research.

Do you want to provide better customer service via social media? Discover four tools that help ensure that no customer service issues go unresolved.

MCPS teachers took part in a special pre-service training about social emotional learning. Tom Roderick, the Executive Director of the Morningside Center for...

A key consideration for your social customer service team is determining whether they will respond only to certain types of posts or comments—or everything. In Pipeline’s 2013 Multichannel Metrics

Social media is no longer the newest or shiniest customer service channel but it’s safe to say it still has not reached its full potential.